Swiggy Process hiring For Customer Care Executive (Voice/Chat Process)

Ayka Communication Pvt Ltd; New Delhi, Gurugram District; Hybrid; INR 200.000 - 450.000; Vollzeit

Zusammenfassung

Ayka Communication Pvt Ltd, in collaboration with Swiggy Process, is hiring for the Customer Service Executive role in Delhi. The job involves blended processes: chat, email support and voice, with 2 LPA to 4.5 LPA salary. Language mandatory is Hindi and English.

Graduates with at least 6 months of relevant experience in calling or customer service are preferred. Shifts are rotational, six days a week with a rotating week off; candidates must be willing to travel and accept variable Sundays.

Qualifikationen

• Graduation with minimum 6 months of relevant experience (calling/customer service).
• Language mandatory: Hindi & English communication.

Aufgaben

• premium voice process for enterprise telecom partner (customer service).
• Graduate with minimum 6 months relevant experience in calling/customer service.
• Flexible to work in any shift (rotational).
• Working days: 6 days a week with rotational offs.
• Candidate should be okay with travel and Sundays not fixed as off.

Kenntnisse

Hindi & English Communication

Jobbeschreibung

Swiggy Process is hiring for the Customer Service Executive.

Post: Customer Service Executive / Customer Support Executive.

Process:- Blended process, Chat Process, Email Support & Voice Process.

Salary :- 2 LPA to 4.50 LPA

Language Mandatory:-

Hindi & English Communication.

Roles and Responsibilities

• This is a premium voice process for enterprise business of our telecom partner(Customer Service).
• Grad with Min 6 month Relevant experience (Calling/Customer service Exp) mandate .
• Flexible to work in any shift Rotational .
• Working days 6 days working
• Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off.

Note:- 6 days Working and 1 Week Rotational Off

24/7 Rotational Shifts (Male & Female both)