Swiggy Process hiring Customer Service Executive(Voice/Chat Process)

Ayka Communication; Kolkata District, Mumbai, Bengaluru; In loco; INR 200.000 - 450.000; Tempo pieno

Descrizione del lavoro

Swiggy Process in Mumbai is hiring for a Customer Service Executive to handle a premium voice process for our telecom partner. The role requires Hindi and English communication skills and a graduate with at least 6 months of relevant experience in calling or customer service.

The job involves rotational shifts, 6 days a week, with rotational offs. Some travel may be required, and Sunday off is not fixed. Salary ranges from 2 LPA to 4.5 LPA, with shift flexibility and enterprise-level exposure.

Competenze

• Graduates with min 6 months relevant experience (calling/customer service) mandate.
• Premium voice process experience preferred for enterprise telecom partner.

Mansioni

• This is a premium voice process for enterprise business of our telecom partner (Customer Service).
• Graduate with min 6 months relevant experience (calling/customer service) mandate.
• Flexible to work in any shift, rotational.
• Working days: 6 days working.
• Candidate should be ok with rotational offs and travel if required, Sunday not fixed off.

Conoscenze

Hindi communication

English communication

Customer service

Formazione

Graduate

Descrizione del lavoro

Swiggy Process is hiring for the Customer Service Executive.

Post: Customer Service Executive / Customer Support Executive .

Process:- Blended process, Chat Process, Email Support & Voice Process.

Salary :- 2 LPA to 4.50 LPA

Language Mandatory:-

Hindi & English Communication.

Roles and Responsibilities

• This is a premium voice process for enterprise business of our telecom partner
  (Customer Service)


• Grad with Min 6 month Relevant experience (Calling/Customer service Exp) mandate .


• Flexible to work in any shift Rotational .


• Working days 6 days working


• Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off.
  

Note:- 6 days Working and 1 Week Rotational Off

24/7 Rotational Shifts (Male & Female both)