Swiggy Process hiring Customer Service Executive(Voice/Chat Process)

Ayka Communication Pvt Ltd; Dadri, New Delhi, Gurugram District; Hybrid; INR 200,000 - 450,000; Full time

Job summary

Ayka Communication Pvt Ltd invites applications for the Swiggy Process Customer Service Executive role. The position supports voice and chat channels in a blended process for an enterprise telecom partner. Fresh graduates may apply, with a requirement for fluent Hindi and English communication.

Work is in-office with a six-day work week and rotational offs. Candidates should be comfortable with rotational shifts and travel as needed, including weekends without a fixed off day.

Qualifications

• Graduates with relevant experience in chat/voice customer service.
• Willingness to work in any shift (rotational).
• Six days working with rotational offs.
• Fresher can apply.

Responsibilities

• Handle premium voice process for enterprise telecom partner (Customer Service).
• Provide customer support via voice and chat in a blended process.
• Maintain professional communication in Hindi & English.
• Be flexible with shifts and travel as needed.

Skills

Customer service

Chat & Voice support

Rotational shifts

Education

Graduate

Job description

Swiggy Process is hiring for the Customer Service Executive.

Post: Customer Service Executive / Customer Support Executive (Blended Process)

Process:- Voice Process / Chat Process (Blended Process)

Note:- Work From Office.

Salary :- 2 Lack CTC to 4.5 Lack CTC

Fresher Can Apply

Language Mandatory:-

Hindi & English Communication.

Roles and Responsibilities

• This is a premium Voice process for enterprise business of our telecom partner
  (Customer Service)
• Grad with Relevant experience (Chat/ Voice Customer service Exp) mandate .
• Flexible to work in any shift Rotational .
• Working days 6 days working
• Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off.

Note:- 6 days Working and 1 Week Rotational Off

24/7 Rotational Shifts (Male & Female both)