Support Engineer|3 yrs| PowerShell, Linux & ITSM|Gandhinagar

Gryphon Hytech Services; Gandhinagar; On-site; INR 600,000 - 900,000; Full time

Job summary

Gryphon Hytech Services in Gandhinagar seeks a Senior Network Engineer to oversee critical night-shift batch operations, perform health checks, and ensure readiness before market open.

You will troubleshoot production issues via ITSM, coordinate with developers, and manage backups, logs, and DR/DC processes to maintain stable financial system operations.

Qualifications

• 3-4 years of experience in handling financial critical system operation for Exchange, Clearing Corporation or banking industry.
• Bachelor's degree in computer science, Information Technology, or in related field.

Responsibilities

• Own and execute critical night-shift EOD (End-of-Day) and BOD (Beginning-of-Day) batch processes.
• Perform system health checks, database backups, and readiness validations before market open.
• Acknowledge, investigate, and resolve production issues via the ITSM ticketing tool.
• Manage incidents strictly according to severity levels and business SLA timelines.
• Escalate complex software bugs to development teams with detailed log analysis.
• Troubleshoot automated batch failures and safely restart processing sequences.
• Strong command-line skills for log parsing and process management.
• Ability to read, modify, and execute Bash, Shell scripts.
• Responsible for deploy release deployment in mock as well as pre prod environment.
• Responsible to provide application support and resolve the application issue with testing and developer team.
• Preparing hourly basis DC production Checklist and publishing checklist over the email.
• Daily scrum call for security open issues with security team to make resolution faster.
• Testing Support for development at DR Site and DC Production file generation for EOD Process (As & When Required).
• Daily Performing DC-DR syncup for front end and back-end files, Preparing and sharing report.
• Dedicated support for In house CMR peck margin and CMR files generation.

Skills

Production Support

PowerShell Scripting

Linux

Incident Response

ITSM

Education

Bachelor's degree

Tools

Bash

Shell scripting

Job description

Role : Senior Network Engineer

Experience: 3 Years

Location: Gandhinagar

Notice Period: Immediate joiners & who is serving the NP.

Mandatory Skills

Production Support Scripting with PowerShell Linux Incident Response and Mgmt ITSM

Job Description

Position Overview

• Technology: IT Operations/Support Engineer
• Location: Gift City
• Qualification Profile: Bachelors degree in computer science, Information Technology, or in related field.
• Experience: 3-4 years of experience in handling financial critical system operation for Exchange, Clearing Corporation or banking industry.

Key Responsibilities

• Own and execute critical night-shift EOD (End-of-Day) and BOD (Beginning-of-Day) batch processes.
• Perform system health checks, database backups, and readiness validations before market open.
• Acknowledge, investigate, and resolve production issues via the ITSM ticketing tool.
• Manage incidents strictly according to severity levels and business SLA timelines.
• Escalate complex software bugs to development teams with detailed log analysis.
• Troubleshoot automated batch failures and safely restart processing sequences.
• Strong command-line skills for log parsing and process management.
• Ability to read, modify, and execute Bash, Shell scripts.
• Responsible for deploy release deployment in mock as well as pre prod environment.
• Responsible to provide application support and resolve the application issue with testing and developer team.
• Preparing hourly basis DC production Checklist and publishing checklist over the email.
• Daily scrum call for security open issues with security team to make resolution faster.
• Testing Support for development at DR Site and DC Production file generation for EOD Process (As & When Required).
• Daily Performing DC-DR syncup for front end and back-end files, Preparing and sharing report.
• Dedicated support for In house CMR peck margin and CMR files generation.