Associate System Administrator

Datavail; Mumbai; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Datavail requires an experienced System Administrator to manage complex Windows environments, AD, Exchange, and cloud infrastructure on AWS/Azure. The role includes VDI/Hyper-V, Citrix, storage (SAN/NAS), and backup/recovery operations, with 24/7 on-call support and ITIL-aligned processes.

The candidate should have 6–10 years in end-user IT support, strong networking, O365 management, and hands-on experience with Ansible and Terraform for configuration management.

Qualifications

• At least 6–10 years in end-user IT support with AD/Exchange and server experience.
• Strong Windows and networking knowledge with cloud exposure (AWS/Azure).
• Hands-on with configuration management tools (Ansible, Terraform).
• Experience with HA, clustering, load balancing, and backup/recovery.

Responsibilities

• Set up, configure, and troubleshoot complex Windows environments (HA, clustering, load balancing).
• Support cloud infrastructure on AWS/Azure platforms.
• Manage O365 configuration and administration.
• Patch servers using WSUS and maintain security configurations.
• Handle VPN configuration/management and 24/7 on-call support.

Skills

Windows Server

Linux

High Availability

Load Balancing

Disaster Recovery

Exchange

Security products

MCSE

AWS

Hyper-V

Nutanix

Citrix

SAN

NAS

Virtual Platform experience

ITIL

Cisco IPT

Troubleshooting

Ansible

Terraform

Active Directory

DNS

DHCP

O365

VPN configuration

Education

Bachelor's degree (Technical)

Tools

Ansible

Terraform

AWS

Hyper-V

Nutanix

Citrix

SAN

NAS

WSUS

IL0

Job description

Position: System Administrator
Location: Mumbai
Education: Bachelor's degree (Technical)
Experience: At least 6 to 10 years of experience in end user IT support with Active Directory, Exchange, server, Antivirus, Citrix and networking knowledge.

Skills:

• In-depth Windows (2016 and higher versionsWin11 & Higher versions) Linux & High Availability, Load Balancing, and Disaster Recovery.
• Exchange, Security products, MCSE, AWS, Hyper -V, Nutanix, Citrix, SAN, NAS, virtual Platform experience. ITIL, Cisco IPT (not must but good if have expertise).
• Troubleshooting complex issues
• Hands-on experience on configuration management like Ansible, terraform.
• Ability to install and manage multiple application environments.
• In-depth knowledge of Server hardware, Lenovo Laptops hardware
• In-depth networking background
• VPN Endpoint troubleshooting.
• 24/7 Support.

As Required Including But Not Limited To:

• Hardware and infrastructure
• Third party application support
  

Job Functions:

• Responsible for setup, configuration, and troubleshooting of complex Windows environments (e.g., clustering, high availability, load balancing, etc.).
• Support cloud infrastructure on AWS/ azure platform.
• Hands on experience on Backup and restore technology.
• Handle IT project role out in Server domain.
• Configuring and maintaining Hyper V
• Configuring and managing Antivirus.
• O365 configuration and management.
• VPN configuration and management
• Monitoring and configuring logging of devices, endpoints,
• Troubleshooting knowledge of windows and hyper V cluster
• Managing load balancing devices.
• Configuring and managing Storages as SAN, NAS.
• Troubleshooting issues on replication at windows and storage level.
• Worked on Azure AWS / Hyper V platform / Nutanix Hypervisors
• Performance monitoring of servers (Disk space, usage, CPU & Memory usages).
• Blue dump analysis
• Troubleshooting port communication/ depletion issues.
• Configuring Print Servers
• Patching Servers using WSUS /tools
• New server VM builds & in place OS upgrades
• File & Print server's migration
• Maintaining Auditing and logging of servers and endpoints.
• Installation and configuring network services like Active Directory, DNS, DHCP, File & Print in windows Servers
• configuration management using Ansible, terraform.
• Troubleshooting AD replication issues.
• ManagingAD,GPO,DNS & DHCP
• Managing Hyper-V environment.
• Worked on performance Servers
• Server Management using ILO
• Supporting On-call support for high priority issues
• Following ITIL Processes (Change Management, Incident Management & Problem Management etc.)
• Willing to work 24/7 environment. Must be flexible to work on weekends and after business hours, if required.
• Willing to work extended hours for supporting projects and troubleshooting issues.