Infrastructure Engineer

Vensure Employer Solutions; Thiruvananthapuram; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Vensure Employer Solutions is seeking a senior IT systems administrator to join our team in handling enterprise SaaS platforms. You will support engineering, diagnose complex stack issues, and lead major projects while mentoring junior staff.

The role requires 7+ years of experience, strong Linux/Windows, networking, scripting, and familiar with Puppet, Chef, Ansible, Docker, and VMware. You may need to accommodate alternate schedules and on-call duties.

Qualifications

• Bachelor’s degree and 7+ years of relevant experience.
• Strong Linux/Windows server, databases and networking knowledge.
• Experience with Puppet, Chef, and Ansible.
• Docker CE and Docker Data Center experience.
• VMware virtualization and cloud infrastructure knowledge.
• Strong scripting skills.
• Excellent problem-solving and research abilities.
• Good customer service.
• Willing to work alternative schedules.
• Industry certifications (RHCSA/RHCE, MCSA/MCSE, CCNA) desired.
• SOC2 or equivalent compliance experience desired.
• Hands-on project management experience.

Responsibilities

• Provide support to Engineering Teams to facilitate development and testing activities.
• Identify, diagnose, and resolve full stack problems including network, authentication, SSL, and application debugging.
• Perform standard system administration tasks including server and application installs, patch management, log analysis, and customer account setup.
• Create and maintain documentation on server and network topology, equipment, and configurations.
• Advance the use of automation and configuration management.
• Participate in Disaster Recovery plan creation, testing, and execution.
• Work with hosting services, MSPs, and contracted support to deliver solutions.
• Assist in capacity planning and procurement of servers and networking equipment.
• Participate in after-hours upgrades, maintenance, and on-call availability.
• Function as a project lead to keep major projects on track and deliverables met.
• Function as a team lead and mentor junior personnel.

Skills

Linux/Windows admin

Networking knowledge

Scripting skills

Project leadership

Mentoring juniors

Customer service

Flexible schedule

Education

Bachelor's degree in Computer Science, MIS, or Engineering

Tools

Puppet

Chef

Ansible

Docker

VMware

Job description

Employment Type: Full-time / 5 Days a week

Shift Timing: US Shift Timing (6 PM - 3 AM IST)

Experience: 7-15 years

Work location: Noida/ Hyderabad/ Trivandrum

Mode: Work from Office

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Provide support to the Engineering Teams to facilitate development and testing activities
• Ability to identify, diagnose, and resolve full application stack problems, end-to-end, including network connectivity, traffic utilization, authentication, ssl, and application debugging.
• Standard system administration duties including server install, system/application install, patch management, log analysis, and customer account setup.
• Create and maintain comprehensive documentation as it relates to server and network topology, equipment, and configuration(s)
• Continue to evolve the use of automation and configuration management
• Participate in the creation, maintenance, testing, and execution of the Disaster Recovery plan
• Work with hosting services, managed service providers, and contracted support to deliver innovative solutions for a wide range of product and service offerings.
• Assist in capacity planning activities, to include creating and presenting technical specifications and requirements for purchasing of new servers and networking equipment
• Participate in after-hours upgrades, maintenance troubleshooting, and on-call availability as needed.
• Function as a project lead to ensure major projects are kept on track and key deliverables met
• Function as a team lead and be able to mentor and train junior personnel

SKILLS and EXPERIENCE:

• Bachelor’s degree in Computer Science, MIS, or Engineering, plus 7+ years of relevant experience
• High level of knowledge with Linux Servers, Windows Servers, Databases, and Networking
• Experience with automation tools such as Puppet, Chef, and Ansible
• Experience with Docker CE as well as Docker Data Center infrastructure or equivalent
• Design level expertise for SaaS operating platforms
• Knowledge of VMware virtual systems and cloud infrastructure, in a managed service environment
• Strong scripting knowledge
• Excellent problem solving and effective research skills
• Good customer service skills
• Dedication and willingness to work some alternative schedules as necessary
• Industry certifications are strongly desired: Red Hat (RHCSA/RHCE), Windows (MCSA / MCSE), and/or Network (CCNA, CCNA Security)
• SOC2 or equivalent compliance experience strongly desired
• Project management experience in a hands-on role