Supply Chain Executive/Production Planning & Control Executive

Futura Surgicare; Bengaluru; On-site; INR 400,000 - 700,000; Full time

Job summary

Futura Surgicare in Bengaluru, Karnataka, India, is seeking an Order Planning & Delivery Coordinator to drive on-time order fulfillment. You will synchronize customer priorities with production, monitor artwork, packing, and dispatch, and maintain up-to-date delivery plans across plant functions.

The role emphasizes cross-functional coordination with Purchase, Stores, Quality, and Sales, tracking lead times, inventory, and delivery performance, and supporting audits with accurate order trackers

Responsibilities

• Receive customer order priorities, schedules, and delivery requirements from the Sales / customer-facing team and maintain a current open-order tracker.
• Review each order for material availability, artwork status, production readiness, quality release requirements, packing, and dispatch dependencies.
• Prepare and update order-wise delivery plans based on actual status and communicate priorities to the concerned plant functions.
• Identify constraints that may affect committed delivery dates and escape them early to the General Manager Plant with the latest factual status.
• Share consolidated material availability, order priority, artwork status, and required delivery dates with Production for planning and execution.
• Track plan versus actual production, WIP movement, backlog, pending operations, and expected completion dates for open deliverables.
• Coordinate with Production, Quality, Stores, Packing, and Finished Goods teams to ensure smooth movement of orders through each stage.
• Assist the plant team in resolving routine coordination gaps and maintain clear action / recovery trackers for delayed orders.
• Obtain regular updates from Purchase on pending materials, expected receipt dates, quantity shortfalls, and other material-related constraints.
• Obtain actual stock and availability status from Raw Material Stores for raw materials, packing materials, and other items required against open orders.
• Consolidate Purchase and Raw Material Stores information into an order-wise material availability / shortage status and share it with Production and the General Manager Plant.
• Track critical shortages and near-stockout items until availability is confirmed and immediately communicate any change that may affect production or delivery lead time.
• Act as the coordination point between Purchase, Raw Material Stores, and Production for material-status information required to execute customer orders.
• Take updates from Purchase on expected inward dates and from Raw Material Stores on actual received / available quantities; do not independently place or negotiate purchases.
• Pass confirmed material availability and expected inward information to Production so that the production sequence and delivery plan can be updated.
• Maintain a concise pending-material tracker showing requirement, available quantity, expected receipt date, affected order, and impact on delivery.
• Act as the single point of contact within the plant for the status of all order deliverables from material readiness through production, quality release, packing, finished-goods availability, and dispatch.
• Calculate the realistic lead time and expected delivery date for each order using material availability, artwork approval, production cycle, quality release, packing, and dispatch readiness.
• Maintain an order-wise committed delivery date, revised expected date, actual dispatch date, delay reason, and recovery-action tracker, and provide timely status updates to the General Manager Plant and concerned teams.
• Follow up with the concerned internal / customer-facing team for pending artwork approvals required before printing, packing, or production completion.
• Maintain an artwork approval tracker and ensure the latest approved artwork status is communicated to Production, Packing, Quality, and other relevant plant teams.
• Track final order readiness and coordinate with Finished Goods Stores / dispatch teams so that completed deliverables are dispatched against the confirmed schedule.
• Calculate delivery performance by comparing confirmed / committed delivery dates with actual dispatch or delivery dates, as defined by the company reporting system.
• Prepare monthly on-time delivery performance, delayed-order analysis, and major delay reasons for review by the General Manager Plant.
• Identify recurring causes of delivery delay such as material availability, artwork approval, production, quality release, packing, or dispatch and support corrective follow-up with the concerned plant team.
• Identify and report risks that may affect order delivery, including material shortages, artwork delays, production constraints, quality holds, packing delays, and dispatch constraints.
• Maintain agreed recovery and follow-up actions under the guidance of the General Manager Plant and keep the affected order status current.
• Follow approved SOPs, traceability requirements, document-control practices, and applicable ISO 13485 / Quality Management System requirements.
• Support internal and external audits by providing relevant SCM records, order trackers, delivery-performance records, and implementation evidence as assigned.
• Prepare periodic SCM MIS covering open orders, material availability, artwork approvals, production status, backlog, expected delivery dates, dispatch status, and delivery performance.
• Ensure order, material, lead-time, and delivery data are complete, accurate, traceable, and updated within agreed timelines.
• Analyse recurring delivery delays and coordination gaps and support practical improvement actions with the concerned plant functions.
• Maintain action trackers from plant / supply-chain review meetings and follow assigned actions through to closure.
• Work closely with Purchase, Raw Material Stores, Production, Quality, Packing, Finished Goods Stores, Sales / customer-facing teams, and Dispatch to keep all deliverables aligned.
• Provide day-to-day coordination support to the plant team, obtain status updates within agreed timelines, and escalates only those issues requiring management support or decisions

Job description

Role & responsibilities

Order Planning & Delivery Coordination

• 1. Receive customer order priorities, schedules, and delivery requirements from the concerned Sales / customer-facing team and maintain a current open-order tracker.
• 2. Review each order for material availability, artwork status, production readiness, quality release requirements, packing, and dispatch dependencies.
• 3. Prepare and update order-wise delivery plans based on actual status and communicate priorities to the concerned plant functions.
• 4. Identify constraints that may affect committed delivery dates and escape them early to the General Manager Plant with the latest factual status.

Production Coordination & Plant Support

• 1. Share consolidated material availability, order priority, artwork status, and required delivery dates with Production for planning and execution.
• 2. Track plan versus actual production, WIP movement, backlog, pending operations, and expected completion dates for open deliverables.
• 3. Coordinate with Production, Quality, Stores, Packing, and Finished Goods teams to ensure smooth movement of orders through each stage.
• 4. Assist the plant team in resolving routine coordination gaps and maintain clear action / recovery trackers for delayed orders.

Material Availability Coordination

• 1. Obtain regular updates from Purchase on pending materials, expected receipt dates, quantity shortfalls, and other material-related constraints.
• 2. Obtain actual stock and availability status from Raw Material Stores for raw materials, packing materials, and other items required against open orders.
• 3. Consolidate Purchase and Raw Material Stores information into an order-wise material availability / shortage status and share it with Production and the General Manager Plant.
• 4. Track critical shortages and near-stockout items until availability is confirmed and immediately communicate any change that may affect production or delivery lead time.

Purchase & Raw Material Stores Status Coordination

• 1. Act as the coordination point between Purchase, Raw Material Stores, and Production for material-status information required to execute customer orders.
• 2. Take updates from Purchase on expected inward dates and from Raw Material Stores on actual received / available quantities; do not independently place or negotiate purchases.
• 3. Pass confirmed material availability and expected inward information to Production so that the production sequence and delivery plan can be updated.
• 4. Maintain a concise pending-material tracker showing requirement, available quantity, expected receipt date, affected order, and impact on delivery.

Lead Time, Deliverables & Customer Commitment Tracking

• 1. Act as the single point of contact within the plant for the status of all order deliverables from material readiness through production, quality release, packing, finished-goods availability, and dispatch.
• 2. Calculate the realistic lead time and expected delivery date for each order using material availability, artwork approval, production cycle, quality release, packing, and dispatch readiness.
• 3. Maintain an order-wise committed delivery date, revised expected date, actual dispatch date, delay reason, and recovery-action tracker, and provide timely status updates to the General Manager Plant and concerned teams.

Artwork Approval & Dispatch Readiness

• 1. Follow up with the concerned internal / customer-facing team for pending artwork approvals required before printing, packing, or production completion.
• 2. Maintain an artwork approval tracker and ensure the latest approved artwork status is communicated to Production, Packing, Quality, and other relevant plant teams.
• 3. Track final order readiness and coordinate with Finished Goods Stores / dispatch teams so that completed deliverables are dispatched against the confirmed schedule.

Delivery Performance Monitoring

• 1. Calculate delivery performance by comparing confirmed / committed delivery dates with actual dispatch or delivery dates, as defined by the company reporting system.
• 2. Prepare monthly on-time delivery performance, delayed-order analysis, and major delay reasons for review by the General Manager Plant.
• 3. Identify recurring causes of delivery delay such as material availability, artwork approval, production, quality release, packing, or dispatch and support corrective follow-up with the concerned plant team.

Delivery Risk, Compliance & Audit Support

• 1. Identify and report risks that may affect order delivery, including material shortages, artwork delays, production constraints, quality holds, packing delays, and dispatch constraints.
• 2. Maintain agreed recovery and follow-up actions under the guidance of the General Manager Plant and keep the affected order status current.
• 3. Follow approved SOPs, traceability requirements, document-control practices, and applicable ISO 13485 / Quality Management System requirements.
• 4. Support internal and external audits by providing relevant SCM records, order trackers, delivery-performance records, and implementation evidence as assigned.

Order Status, MIS & Continuous Improvement

• 1. Prepare periodic SCM MIS covering open orders, material availability, artwork approvals, production status, backlog, expected delivery dates, dispatch status, and delivery performance.
• 2. Ensure order, material, lead-time, and delivery data are complete, accurate, traceable, and updated within agreed timelines.
• 3. Analyse recurring delivery delays and coordination gaps and support practical improvement actions with the concerned plant functions.
• 4. Maintain action trackers from plant / supply-chain review meetings and follow assigned actions through to closure.

Cross-Functional Coordination & Plant Assistance

• 1. Work closely with Purchase, Raw Material Stores, Production, Quality, Packing, Finished Goods Stores, Sales / customer-facing teams, and Dispatch to keep all deliverables aligned.
• 2. Provide day-to-day coordination support to the plant team, obtain status updates within agreed timelines, and escalates only those issues requiring management support or decisions