Supervising Associate - Resource Management

Hiring Squad; Ernakulam, Gurugram District, Bengaluru; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Hiring Squad is seeking a Deputy Manager for Resource Management Hub to deliver high-quality services to key stakeholders in a dynamic environment. You will lead end-to-end resource management, forecasting, and scheduling, while partnering with HR and Talent Acquisition to align hiring with delivery needs.

The role emphasizes governance, KPI tracking, and data-driven decision-making to optimize utilization and performance across teams.

Qualifications

• Graduate/MBA with 12-14 years of experience, 8+ years in end-to-end resource management, deployment, forecasting and scheduling.
• Exposure to short-term and long-term resource planning is a plus.
• Strong communication and stakeholder management abilities.

Responsibilities

• Manage end-to-end resource fulfilment aligned with delivery timelines and business priorities.
• Oversee billing and finance operations related to resource deployment and ensure accuracy.
• Own headcount planning to support growth and efficiency.
• Champion and lead Strategic Resource Management initiatives aligned with long-term business objectives.
• Monitor and improve service levels, turnaround times, and stakeholder satisfaction.

Skills

Resource management

Communication

Organization

Interpersonal skills

Analytical thinking

Attention to detail

Adaptability

Education

Graduate degree

MBA (HR)

Tools

MS Project

MS Word

PowerPoint

Excel

Data Visualization tools

Job description

he Opportunity:

As a part of a team, you will act as a Resource Management Hub Deputy Manager who provides consistent, high quality services to key business stakeholders.

Your Key Responsibilities:

Service Delivery:

• Manage end-to-end resource fulfilment, ensuring alignment with delivery timelines and business priorities.
• Oversee billing and finance operations related to resource deployment, ensuring accuracy and compliance.
• Own headcount planning to support growth and efficiency.
• Champion and lead Strategic Resource Management initiatives, aligning resource strategy with long-term business objectives.
• Monitor and improve service levels, turnaround times, and stakeholder satisfaction.

Planning & Optimization:

• Forecast demand and plan capacity across skill sets.
• Maximize bench utilization and redeployment efficiency.
• Collaborate with Talent Acquisition and HR to align hiring plans with pipeline and delivery needs.

Performance Management:

• Establish and track KPIs for resource performance, utilization, and productivity.
• Conduct regular reviews with delivery leads to assess individual and team performance.

Stakeholder Management:

• Act as a strategic partner to delivery, business leaders.
• Facilitate governance forums to review resource allocation, pipeline, and performance metrics.
• Resolve escalations related to staffing conflicts, skill mismatches, or delivery risks.

Data & Analytics:

• Maintain accurate dashboards and reports on resource availability, utilization, and forecasting.
• Use data-driven insights to inform decision-making and identify improvement opportunities.

Skills and attributes for success:

• Hands on knowledge on End to End Resource management
• Be proficient in MS Project/Word/PowerPoint/Excel - working knowledge of MS office
• Knowledge in Data Visualisation tools would be an added advantage
• Exceptional communication skills - both written and oral
• Demonstrate strong organizational skills and structured thinking abilities
• Demonstrate strong interpersonal and analytical skills
• Demonstrate an eye for detail
• Be flexible and willing to adjust responsibilities to align with developing business needs
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change

To qualify for the role, you must have:

• Graduate / MBA (preferably HR) with 12-14 years of overall experience with 8+ years of relevant experience in E2E resource management, deployment, forecasting and scheduling concepts.
• Exposure of short term and long-term resource planning would be an added advantage.