Resource Manager

Alcor; Dadri; On-site; INR 1,500,000 - 3,000,000; Full time

Job summary

Alcor is seeking an experienced Resource Manager in India to lead resource planning, allocation and forecasting across projects. You will work with project managers, delivery leadership, HR and finance to ensure resources with the right skills are available when needed.

The role emphasizes strong analytical and planning abilities, stakeholder management, and advanced Excel usage to optimize utilization and align with business priorities.

Qualifications

• Bachelor's degree in Business Administration, Engineering, Computer Science, or related field.
• 6–10 years of experience in resource management, workforce planning, PMO, project management, or delivery operations.
• Experience in a software development or IT services organization.
• Strong analytical and planning skills.
• Excellent communication and stakeholder management skills.
• Advanced Excel skills and experience with resource management/reporting tools.
• Experience with utilization, capacity planning, and workforce forecasting.

Responsibilities

• Manage resource planning, allocation, utilization, capacity and forecasting across projects and practices.
• Collaborate with Project Managers, Practice Leads, Delivery Leadership, HR, Finance and senior management.
• Balance project requirements, employee capacity, skills and business priorities to optimize utilization.

Skills

Analytical skills

Planning

Communication

Stakeholder management

Excel

Resource management

Forecasting

Education

Bachelor's degree in Business Admin/Engineering/CS

Tools

ServiceNow

Jira

MS Project

Power BI

Job description

Resource Manager

Position Overview

We are looking for an experienced Resource Manager to manage resource planning, allocation, utilization, capacity, and workforce forecasting across projects and practices.

The Resource Manager will work closely with Project Managers, Practice Leads, Delivery Leadership, HR, Finance, and senior management to ensure the right resources are available at the right time and are aligned with business priorities.

The role requires strong analytical, planning, communication, and stakeholder management skills, with a focus on optimizing resource utilization while balancing project requirements, employee capacity, skills, and business priorities.

Required Qualifications

• Bachelors degree in Business Administration, Engineering, Computer Science, or a related field.
• 6-10 years of experience in resource management, workforce planning, PMO, project management, or delivery operations.
• Experience managing resources in a software development or IT services organization.
• Strong understanding of project delivery and software development environments.
• Strong analytical and planning skills.
• Excellent communication and stakeholder management skills.
• Advanced Excel skills and experience with resource management/reporting tools.
• Experience with utilization, capacity planning, and workforce forecasting.

Preferred Qualifications

• PMP, PMI, or resource management certification.
• Experience with tools such as ServiceNow, Jira, MS Project, Power BI, or similar platforms.
• Experience managing resources across multiple technology practices.
• Experience with project financials, P&L, revenue, cost, and utilization.
• Experience in a matrix organization with shared resources.

Key KPIs

• Resource utilization %
• Billable utilization %
• Resource allocation accuracy
• Capacity forecasting accuracy
• Reduction in resource conflicts
• Reduction in unnecessary bench time
• Time taken to fulfill resource requests
• Resource availability versus project demand
• Internal resource deployment before external hiring
• Skill-gap and cross-training effectiveness
• Resource cost optimization
• Project delivery impact due to resource constraints

Role Objective

The primary objective of the Resource Manager is to ensure optimal utilization of available resources while ensuring projects have the right skills and capacity at the right time.

The Resource Manager should balance customer/project demand, employee capacity, utilization, cost, skills, and future business requirements to maximize the effective use of the organization's workforce.