Style Associate - Srikakulam Palakonda Road

Kushals Fashion Jewellery; Palakonda; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

ESI

PF

Job summary

Kushals Fashion Jewellery in Palakonda, India is seeking an experienced Store Manager to oversee day-to-day operations, lead a small team, and ensure exceptional customer service.

You will drive sales, manage visuals, inventory, and loss prevention while mentoring staff and coordinating with VM on displays.

Qualifications

• Bachelor’s Degree required.
• Total 5+ years of retail experience in fashion.
• Minimum 2 years as store manager or assistant manager leading a team of 5+.
• Expert in Microsoft Office.
• Proven track record of achieving sales targets and customer satisfaction.
• Strong leadership, communication, and multitasking skills.
• Knowledge of inventory management and loss prevention.
• Ability to analyze data and optimize store operations.

Responsibilities

• Lead and motivate a 5+ member store team to high performance.
• Drive sales and meet category targets while optimizing inventory.
• Oversee visual merchandising, stock management, and store cleanliness.
• Manage schedules, performance reviews, and hiring/training needs.
• Ensure adherence to company policies and customer service standards.

Skills

Leadership

Customer service

Sales

Data analysis

Communication

Interpersonal skills

Problem-solving

Inventory management

Loss prevention

Visual merchandising

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

Job Description

Customer Focus

• Provide exceptional customer service by going the extra mile to ensure customer loyalty.
• Exhibit emotional intelligence to build trust and rapport with customers.
• Handle customer queries, concerns, and feedback with professionalism and empathy.
• Ensure all employees adhere to the company’s policies and guidelines, fostering a customer-centric culture.

Sales Mastery

• Drive sales to meet or exceed store sales targets, including achieving category-wise targets.
• Leverage data insights to optimize inventory and identify growth opportunities.
• Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays.

Leadership Excellence

• Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability.
• Manage team dynamics, resolve conflicts, and foster a collaborative work environment.
• Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback.
• Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing.

Change Management

• Adapt to new business strategies and implement changes effectively within the store environment.
• Encourage flexibility among team members to embrace new processes and technologies.

Decision-Making

• Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction.
• Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements.
• Allocate resources efficiently to optimize staff productivity and store performance.

Store Operations Excellence

• Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention.
• Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards.
• Maintain outstanding store condition.
• Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists.

Requirements

• Bachelor’s Degree
• Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people.
• Expert in Microsoft office.
• Demonstrated success in achieving sales targets and exceeding customer expectations.
• Exceptional customer service orientation with a strong focus on customer satisfaction.
• Ability to effectively manage multiple priorities and ensure smooth and efficient store operations.
• Strong team leadership skills to lead and inspire a team.
• Excellent communication and interpersonal skills for effective team interaction and conflict resolution.
• Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions.
• Proficiency in store operations, including visual merchandising, stock management.
• Understanding of inventory management and loss prevention.

Benefits

• ESI
• PF