Senior Style Associate - Srikakulam Palakonda Road

kushals.com; Rammanapeta; On-site; INR 600,000 - 900,000; Full time

Job summary

kushals.com is seeking an experienced Store Manager to lead a fashion retail team and drive strong sales performance. You will manage schedules, coach staff, and ensure top-notch customer service while maintaining store standards and visual merchandising.

You will analyse performance data, optimize inventory, and collaborate with VM to create compelling displays. A proven track record in the fashion retail space is required.

Qualifications

• Total 5+ years of retail experience, fashion industry preferred.
• Experience as store manager or assistant manager with 5+ staff.
• Strong sales orientation with track record of targets.
• Excellent communication and interpersonal skills.
• Proficient in store operations, VM and inventory controls.
• Ability to lead, coach, and develop a team.

Responsibilities

• Provide exceptional customer service and build rapport with customers.
• Drive store sales and achieve category targets.
• Lead and motivate the store team through coaching and recognition.
• Manage schedules, performance reviews and staffing needs.
• Collaborate with VM for in-store display implementation.
• Monitor inventory, perform audits, and prevent shrinkage.
• Analyse store metrics and implement performance improvements.
• Maintain store condition, cleanliness, and compliance with policies.
• Handle administrative tasks and monthly reporting.
• Develop employees with on-the-job training and feedback.
• Foster a customer-centric culture and resolve conflicts.

Skills

Customer service excellence

Team leadership

Sales target achievement

Communication skills

Analytical thinking

Inventory management

Loss prevention knowledge

Visual Merchandising

Tools

Microsoft Office

Job description

Responsibilities

• Provide exceptional customer service by going the extra mile
• Exhibit emotional intelligence to build trust and rapport with customers.
• Handle customer queries, concerns, and feedback with professionalism and empathy.
• Ensure all employees adhere to the company’s policies and guidelines, fostering a customer-centric culture.
• Drive sales to meet or exceed store sales targets, including achieving category-wise targets.
• Leverage data insights to optimize inventory and identify growth opportunities.
• Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays.
• Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability.
• Manage team dynamics, resolve conflicts, and foster a collaborative work environment.
• Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback.
• Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing.

Change Management

• Adapt to new business strategies and implement changes effectively within the store environment.
• Encourage flexibility among team members to embrace new processes and technologies.

Decision-Making

• Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction.
• Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements.
• Allocate resources efficiently to optimize staff productivity and

Store Operations Excellence

• merchandising, stock management, and shrinkage prevention.
• Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards.
• Maintain outstanding store condition.
• Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists.

Requirements

Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people.

• Expert in Microsoft office.
• Demonstrated success in achieving sales targets and
• Exceptional customer service orientation with a strong focus
• Ability to effectively manage multiple priorities and ensure smooth and efficient store operations.
• Strong team leadership skills to lead and inspire a team.
• Excellent communication and interpersonal skills for effective team interaction and conflict resolution.
• Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions.
• Proficiency in store operations, including visual merchandising,
• Understanding of inventory management and loss prevention.