Student Support Executive

Hranker Educational Solutions; Gurugram District; On-site; INR 180,000 - 240,000; Full time

Job summary

Hranker Educational Solutions Pvt Ltd in Gurugram is hiring a Customer Support Associate to assist students via calls, resolve queries, and guide them through platform features.

You will handle 100-150 daily calls, help with login issues, test series, classes, and other services, contributing to a fast-growing EdTech platform serving 500+ institutes.

This role offers exposure to scalable, high-performance technology and opportunities to grow within the expanding education tech ecosystem.

Responsibilities

• Make 100-150 calls daily to students for support, follow-ups, and query resolution.
• Help students with platform-related queries, login issues, test series, classes, and other services.

Job description

Responsibilities

• Make 100-150 calls daily to students for support, follow-ups, and query resolution.
• Help students with platform-related queries, login issues, test series, classes, and other services.

Hranker Educational Solutions Pvt Ltd is a fast-growing EdTech platform supporting 500+ institutes with mock tests, online classes & analytics. Over 100,000 daily test users and 50,000+ learners rely on its scalable, high-performance technology.