Student Support Executive - (Edtech - Operations)

TeamLease Edtech; Gaya; On-site; INR 279,000 - 334,800; Full time

Job summary

A leading learning solutions company in Bodh Gaya is seeking a Student Support Executive for managing student operations including admission support and resolving student queries. The role requires strong communication skills and attention to detail, and is perfect for candidates looking for an entry-level position in the education management field.

Qualifications

• Strong communication skills required to handle student queries effectively.
• Attention to detail for maintaining accurate student records and documentation.

Responsibilities

• Manage end-to-end student operations including admission support and onboarding.
• Act as the primary operational interface for students and internal teams.
• Resolve student queries and concerns promptly to ensure satisfaction.

Job description

Overview

Role: Student Support Executive (Edtech - Operations)

Location: Bodhgaya

About TeamLease Edtech

TeamLease EdTech (formerly known as Schoolguru Eduserve) is India’s leading learning solutions company providing comprehensive services across Universities and Corporates. We have an exclusive partnership with 40 of India's largest Universities across 16 Indian states, we train 3.5 Lakh students on our platform through 9 Indian languages, work with 500 corporates in their upskilling/skilling initiatives and manage over 200 degree, diploma, certificate programs.

Role

Direct responsibilities

Job Responsibilities:

• Manage end-to-end student operations including admission support, onboarding, academic coordination, and exam process execution.
• Act as the primary operational interface between students and internal teams (sales, academics, tech, and compliance).
• Oversee documentation verification, admission compliance, and student record accuracy.
• Resolve student queries and concerns promptly to ensure high levels of satisfaction and engagement.
• Maintain and update data in CRM, LMS, and other student information systems.
• Generate and analyze reports to track operational KPIs and student lifecycle metrics.
• Contribute to process standardization, automation, and continuous improvement efforts.

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service and Other
• Industries: Education Management, Higher Education, and Primary and Secondary Education

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