Student Engagement Officer

NIIT Foundation; Garhwa; On-site; INR 167,000 - 279,000; Full time

Job summary

NIIT Foundation is a not-for-profit education society working to educate and skill underserved youth across India. The role focuses on coordinating student engagement and supporting admission efforts while maintaining clear communication with learners and the support team.

You will organize activities, follow up on leads, retain irregular students, and manage LMS/MIS data. Travel to project sites may be required as needed.

Qualifications

• Bachelor’s degree minimum with at least 1 year of experience
• Strong communication and interpersonal skills
• Responsible, detail-oriented, and proactive
• Ability to multitask and manage time effectively
• Cheerful, approachable, and student-friendly personality

Responsibilities

• Organize and coordinate student engagement activities
• Call and follow up on admission leads to achieve batch launch and admission targets
• Connect to irregular students to retain them in the program and handle queries
• Ensure effective communication between students and the support team
• Maintain schedules, updates, and relevant announcements for students
• Collect and analyze feedback from students about training sessions
• Ensure adherence to and implementation of data protection
• Open to performing additional tasks as assigned by supervisor
• Manage internal systems (LMS/Pulse), MIS, and attendance/engagement reports
• Proficient with MS Office, Google Drive, emails, and online meeting platforms
• Willing to travel for project activities

Skills

Strong communication skills

Interpersonal skills

Multitasking

Student-friendly

Education

Bachelor’s degree

Tools

MS Office

Google Drive

Email

Record keeping

Online meeting platforms

Job description

NIIT Foundation (NF) is a not-for-profit education society ( NGO ) set up by the promoters of NIIT in 2004. Its mission is to positively impact the underprivileged of the country through educational initiatives and skill development programs . NIIT Foundation, an Education NGO has a mandate to reach the unreached, uncared and unattended to ensure inclusive development of India.

To shape the mandate, NIIT Foundation has begun a number of programs like donate for child education, skill development, Financial literacy and all, that positively impact the underserved of the country through various educational interventions. The intent of NF is to better understand the education and employability issues at the grassroots level. The organisation builds corporate and ngo partnerships for sustainable development.

Job Description

• Organize and coordinate student engagementactivities and initiatives
• Calling and follow up on admission leads toachieve batch launch, admission conversion targets and maintaining daily callingprogress
• Connect to irregular students to retain them inprogram and handle student queries and provide timely support
• Ensure effective communication between studentsand the support team
• Maintain consistent communication with studentsregarding schedules, updates, and relevant announcements
• Collect and analyse feedback from students abouttraining sessions to identify areas for improvement
• Ensurefull adherence to and implementation of the Data protection
• Open to perform additional tasks as assigned bythe supervisor
• Managing internal systems (LMS/Pulse), maintainingMIS, other reports of student attendance, activity, engagement logs and programsuccess
• Computer & basic technical proficiency (MSOffice, Google drive, emails, record keeping, online meeting platforms)
• Prior experience in student engagement,counseling, or customer service is a plus
• Comfortable working with youth and managinggroup dynamics
• Must be open for travelling along for supportingin various activities during the project

Requirements

• Strong communication and interpersonal skills
• Min Bachelor’s degree with the minimumexperience of 1year
• Responsible, detail-oriented, and proactive
• Ability to multitask and manage time effectively
• Cheerful, approachable, and student-friendlypersonality