Center Head

NIIT Foundation; Gurugram District; On-site; INR 500,000 - 900,000; Full time

Job summary

NIIT Foundation is seeking a Centre Operations Manager in Gurugram to oversee operations, student mobilization, and placement support. The role requires 3–5 years in managing profit-center operations and a background in training. Strong communication, team leadership, and CSR project experience are valued.

The candidate will coordinate with head office, ensure compliance, and drive quality in delivery across centres. Graduation is mandatory; MSW preferred.

Qualifications

• Graduation in any stream is mandatory.
• MSW is preferred.
• 3-5 years of experience in managing independent profit center operations.

Responsibilities

• Centre operations and project management.
• Supervise student mobilisation and enrolment.
• Training delivery and quality assurance.
• Team management and staff development.
• MIS, documentation and compliance.
• Reporting.
• Infrastructure, safety and centre administration.
• Student welfare, inclusion and grievance redressal.
• Placement and post-placement support.
• Coordinate with HO to resolve operating issues and ensure smooth operations.
• Lead team training and engagement to reduce attrition.

Skills

Team management

Communication

Presentation skills

Training industry

CSR project experience

Education

Graduation (Any Stream)

MSW

Job description

NIIT Foundation (NF) is a not-for-profit education society ( NGO ) set up by the promoters of NIIT in 2004. Its mission is to positively impact the underprivileged of the country through educational initiatives and skill development programs . NIIT Foundation, an Education NGO has a mandate to reach the unreached, uncared and unattended to ensure inclusive development of India.

To shape the mandate, NIIT Foundation has begun a number of programs like donate for child education, skill development, Financial literacy and all, that positively impact the underserved of the country through various educational interventions. The intent of NF is to better understand the education and employability issues at the grassroots level. The organisation builds corporate and ngo partnerships for sustainable development.

Job Description

Responsibilities

• Centre Operations and Project Management
• Supervise Student Mobilisation and Enrolment
• Training Delivery and Quality Assurance
• Team Management and Staff Development
• MIS, Documentation, and Compliance
• Reporting
• Infrastructure, Safety, and Centre Administration
• Student Welfare, Inclusion, and Grievance Redressal
• Placement and Post-Placement Support
• Coordinate with HO to resolve operationalissues and ensure smooth operations.
• Lead team training, development, andengagement to reduce attrition.

Requirements

Education Qualification:

• Mandatory: Graduation (Any Stream)
• Preferred: MSW

Past Experience/Skills Required:

• 3-5 years of experience, with at least 2years in managing independent profit center operations.
• Experience leading a team of 3-4 members.
• Strong written and verbal communicationskills, presentation skills, and team management experience.
• Background in the training industry is a must.
• Preferable: Experience managing CSR orSkills projects