Student Engagement Executive

NIIT Foundation (NF); New Delhi; In loco; INR 167.000 - 279.000; Tempo pieno

Descrizione del lavoro

NIIT Foundation is seeking a Student Engagement Executive in New Delhi to connect with students, share information, and maintain ongoing engagement. The role involves follow-ups on inquiries, admissions, programs, events, and feedback collection, with data updates in MIS systems.

Excellent communication and typing speed are valued, along with multi-tasking abilities and timely follow-up. The position is full-time and on-site in New Delhi, requiring 0-1 year of experience and a basic proficiency

Competenze

• Basic computer proficiency with MS Excel, MS Word, and Google Sheets.
• Very good typing speed with high accuracy and data uploading on portals.

Mansioni

• Make calls to students and prospective students to provide information and maintain regular engagement.
• Follow up with students regarding enquiries, registrations, admissions, programs, events, and other engagement activities.
• Capture student feedback, concerns, suggestions, and overall experience through calls and other communication channels.
• Maintain and regularly update student databases, interaction records, follow-up status, and other MIS details.
• Prepare and share daily, weekly, and monthly MIS reports on calls, follow-ups, feedback, registrations, and conversions.
• Coordinate with internal teams to address student queries, resolve concerns, and ensure timely follow-up and closure.

Conoscenze

MS Excel

MS Word

Google Sheets

Typing speed

Communication

Coordination

Formazione

12th / Graduate in any discipline

Descrizione del lavoro

Job Title

Student Engagement Executive

Location

New Delhi, Delhi, India

Job Type

• Full time

Responsibilities

• Make calls to students and prospective students to provide information and maintain regular engagement.
• Follow up with students regarding enquiries, registrations, admissions, programs, events, and other engagement activities.
• Capture student feedback, concerns, suggestions, and overall experience through calls and other communication channels.
• Maintain and regularly update student databases, interaction records, follow-up status, and other MIS details.
• Prepare and share daily, weekly, and monthly MIS reports on calls, follow-ups, feedback, registrations, and conversions.
• Coordinate with internal teams to address student queries, resolve concerns, and ensure timely follow-up and closure.

Requirements

• 12th / Graduate in any discipline.
• Basic computer proficiency with good knowledge of MS Excel, MS Word, and Google Sheets.
• Very Good typing speed with high accuracy and data uploading on portals
• Good communication and coordination abilities.
• Ability to work within timelines and manage multiple tasks efficiently

Experience

• 0-1 year

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.