Store Sales Executive

Wooden Street; Dadri; On-site; INR 300,000 - 420,000; Full time

Job summary

Wooden Street in India seeks a store sales professional to drive revenue through consultative selling, high-value customer engagements, and precise execution of the sales process. You will mentor juniors, handle complex requirements, manage CRM pipeline, and ensure timely delivery coordination to meet targets and customer expectations.

You will coordinate with delivery teams, ensure pricing governance and SOP compliance, and play a key role in store performance and customer satisfaction.

Qualifications

• Must drive monthly sales targets through effective customer engagement.
• Handle complex customer requirements with consultative selling.
• Ensure accurate execution of the sales process and commitments.
• Lead and support junior team members to improve closing skills.
• Maintain accurate CRM records and follow-up discipline.

Responsibilities

• Achieve assigned monthly sales and upsell targets through customer engagement.
• Drive higher conversion rates, especially for premium/high-ticket customers.
• Interact with customers to understand needs and propose furniture solutions.
• Manage CRM leads and ensure timely follow-ups to improve conversion.
• Guide junior executives in selling, negotiation, and customer engagement.
• Coordinate with internal teams for order processing and delivery.

Skills

Sales & Revenue Achievement

CRM Pipeline Management

Customer Engagement

Team Coaching

Communication

Tools

CRM software

Job description

Purpose of Job:

The incumbent is responsible for driving store-level revenue by managing high-value customer interactions, improving conversion rates, and ensuring disciplined execution of the sales process. The role focuses on consultative selling, handling complex customer requirements, and supporting junior team members to enhance overall store performance. It plays a critical role in achieving monthly sales targets, maintaining customer satisfaction, and ensuring accurate execution of commitments, thereby directly contributing to business growth and customer retention.

Principal Accountabilities

• 1. Sales & Revenue Achievement Achieve assigned monthly sales and upselling targets through effective customer engagement Drive higher conversion rates, especially for premium and high-ticket customers Support store-level revenue growth through proactive selling and follow-ups
• 2. Customer Engagement & Consultative Selling Interact with customers to understand needs and recommend suitable furniture solutions Handle complex customization, pricing discussions, and product queries Ensure clear and accurate communication of delivery timelines, product details, and commitments
• 3. CRM Pipeline & Lead Management Maintain and track leads through CRM systems to ensure structured follow-ups Monitor pipeline health and improve lead-to-conversion ratios Ensure no loss of opportunity due to delayed or missed follow-ups
• 4. Team Support & Capability Building Guide and support junior executives in improving customer handling and closing skills Share best practices in selling, negotiation, and customer engagement Contribute to a positive and performance-driven team environment 5. Store Operations & Compliance Ensure adherence to pricing governance, billing accuracy, and SOPs Support store management activities including customer query resolution and escalation handling Coordinate with internal teams to ensure smooth order processing and delivery
• 6. Market Feedback & Continuous Improvement Share competitor insights, pricing trends, and customer feedback with management Identify improvement areas in sales process and customer experience Contribute to improving store-level strategies and execution