Store Manager

Human Potential Consultant; Bengaluru, Jodhpur, Boudh; On-site; INR 420,000 - 800,000; Full time

Job summary

Human Potential Consultant in Bengaluru is seeking a store manager to drive sales, manage daily operations, and lead a team to achieve productivity targets.

The role focuses on inventory control, customer service excellence, and adherence to brand standards while implementing SOPs and policies.

Qualifications

• Drive store sales and achieve monthly/quarterly revenue targets.
• Manage daily store operations and ensure smooth functioning.
• Lead, train, and motivate the store team to improve productivity.
• Monitor inventory, stock availability, and loss prevention.
• Handle customer queries, complaints, and ensure excellent customer service.
• Prepare sales reports, MIS, and track key store performance metrics.
• Ensure visual merchandising and store presentation as per brand standards.
• Manage staff scheduling, attendance, grooming, and discipline.
• Implement company policies, SOPs, and compliance standards.
• Drive upselling, cross-selling, and customer retention initiatives.

Responsibilities

• Drive store sales and achieve revenue targets.
• Manage daily store operations for smooth functioning.
• Lead, train and motivate the store team to boost productivity.
• Monitor stock availability and prevent losses.
• Handle customer queries and ensure excellent service.
• Prepare sales reports and track store performance metrics.
• Ensure brand-compliant visual merchandising and store presentation.
• Oversee staff scheduling, attendance, grooming and discipline.
• Implement company policies and SOPs to ensure compliance.
• Drive upselling and cross-selling to improve retention.

Skills

Store management

Team leadership

Customer service

Sales-driven

Inventory control

Job description

Role & responsibilities:

• Drive store sales and achieve monthly/quarterly revenue targets.
• Manage daily store operations and ensure smooth functioning.
• Lead, train, and motivate the store team to improve productivity.
• Monitor inventory, stock availability, and loss prevention.
• Handle customer queries, complaints, and ensure excellent customer service.
• Prepare sales reports, MIS, and track key store performance metrics.
• Ensure visual merchandising and store presentation as per brand standards.
• Manage staff scheduling, attendance, grooming, and discipline.
• Implement company policies, SOPs, and compliance standards.
• Drive upselling, cross-selling, and customer retention initiatives.