Store Sales Associate

Crocs, Inc.; Greater Noida; On-site; INR 167,000 - 312,000; Full time

Job summary

Crocs, Inc. is seeking a frontline retail associate in Greater Noida. The role focuses on delivering outstanding customer service, learning store operations, and contributing to a vibrant team environment across departments such as service, product knowledge, and stock management.

Ideal candidates have 2–3 years in retail, with flexibility for nights and weekends. The company emphasizes equal opportunity and a diverse, inclusive workplace.

Qualifications

• Experience in customer service in a retail setting.
• Ability to work in a fast-paced store environment.
• Willingness to work nights, weekends and holidays as needed.

Responsibilities

• Deliver outstanding service to customers using Crocs’ service model.
• Contribute to a positive team environment and share ideas.
• Assist in store departments including consumer service, product knowledge and shelf presentation.
• Support daily operations: POS, stock replenishment, pricing, markdowns and loyalty promotions.
• Lead by example to improve personal performance and sales metrics.
• Follow asset protection policies and inventory controls.

Skills

Customer service

Team collaboration

Retail operations

Flexibility

Job description

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At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Must be 16 years or older
• Ideal candidate will have 2-3 years of retail experience, preferably in the sports and footwear industry.
• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• Desire to succeed in a high growth, fast-paced retail environment

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.