Retail Associate

adidas; New Delhi; On-site; INR 134,000 - 201,000; Full time

Job summary

adidas is seeking a Retail Associate in Delhi to contribute to meeting sales and profit targets by inspiring loyalty and providing excellent customer service. You will actively sell, maintain store standards, and ensure smooth operations on the shop floor.

The role requires a high school education and preferably 6 months in sports/fashion retail, with basic numeracy and communication skills. adidas emphasizes inclusiveness and equal opportunity in hiring.

Qualifications

• High school education is a must.
• Preferably 6 months working in a sports/fashion retail environment.
• Basic numeracy, literacy and verbal communication skills.

Responsibilities

• Be aware of store sales and KPI targets, take ownership and use store resources to meet/exceed them.
• Execute Brand Customer Service standards to meet/exceed customer expectations.
• Be a Brand Ambassador, exhibiting Brand Attitude and Values.
• Use seasonal Brand and product knowledge during sales interactions.
• Communicate product features and benefits to address customers’ needs and strengthen Brand connection.
• Adhere to established policies and procedures.
• Maintain Visual Merchandising and In-Store Communication standards.
• Process merchandise deliveries quickly and replenish fixtures for full product representation on sales floor.
• Complete cash register transactions quickly and accurately.
• Minimize loss in stockroom and sales floor.
• Perform store operations safely, effectively and efficiently.
• Collaborate with team members respectfully.
• Complete training and apply learning on the job.
• Seek coaching and learning opportunities to continually improve performance.

Skills

Customer service

Sales

Communication

Education

High school diploma

Job description

"Job Title- Retail Associate PURPOSE & IMPACT ON ORGANIZATION:"

• Contribute to meeting or exceeding store sales and profit targets by:
• Passionately inspiring consumer loyalty to the brand
• Effectively serving and selling to customers
• Diligently executing store operations KEY RESPONSIBILITIES:
• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.
• Execute the Brand Customer Service standards to meet or exceed customers’ expectations
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use Seasonal Brand and product knowledge effectively during sales interactions
• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
• Adhere to all established policies and procedures
• Execute and maintain established Visual Merchandising and In-Store Communication standards
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
• Complete cash register transactions quickly and accurately
• Minimize loss in both, the stockroom and the sales floor
• Perform all store operations in a safe, effective and efficient manner
• Collaborate productively and respectfully with team members
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance AUTHORITIES:
• NA
• KEY RELATIONSHIPS:
• Customers
• Peers and Supervisor
• KNOWLEDGE, CAPABILITIES AND EXPERIENCE:
• Retail Professional Competencies MINIMUM QUALIFICATIONS:
• High school education is a must
• Preferably 6 months working in a sports/fashion customer & commercial focused retail environment
• Basic numeracy, literacy and verbal communication skills"

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.