Store Sales Associate

Crocs; Mumbai; On-site; INR 180,000 - 240,000; Full time

Job summary

Crocs, Inc. in Mumbai is seeking a Retail Associate to deliver outstanding customer service and support daily store operations. You will learn product knowledge, assist in visual presentation, and manage stock in a fast-paced retail environment.

The ideal candidate has 2–3 years of retail experience, flexibility to work nights and weekends, and a proactive approach to customer engagement. Crocs offers an equal opportunity workplace and opportunities for growth.

Qualifications

• Must be 16 years or older.
• 2–3 years of retail experience, preferably in sports/footwear.
• Flexibility to work nights, weekends, holidays, and extended hours.

Responsibilities

• Deliver outstanding service to customers using Crocs' service model.
• Contribute to an enjoyable team environment and share ideas.
• Learn and assist in consumer service, product knowledge, visual presentation, and stock room management.
• Support daily store operations: POS, stock replenishment, pricing, promotions, and loyalty programs.
• Lead by example with sales-driven techniques in collaboration with Store Management.
• Follow Asset Protection, inventory control, and compliance procedures.

Skills

Retail experience

Job description

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Must be 16 years or older
• Ideal candidate will have 2-3 years of retail experience, preferably in the sports and footwear industry.
• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• Desire to succeed in a high growth, fast-paced retail environment

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.