Retail Associate

adidas; Kolkata Metropolitan Area; On-site; INR 180,000 - 240,000; Full time

Job summary

adidas is seeking a Retail Associate in Kolkata to passionately serve customers and drive store performance. You will use product knowledge to highlight features, benefits and selling points, while maintaining the store’s appearance and stock levels.

The role emphasizes brand representation, teamwork, and ongoing training to improve skills and knowledge in a fast-paced retail environment.

Qualifications

• High school education is a must.
• Preferably 6 months working in a sports/fashion customer & commercial focused retail environment.
• Basic numeracy, literacy and verbal communication skills.

Responsibilities

• Inspire consumer loyalty to adidas and meet/exceed store sales targets.
• Serve and sell to customers with brand knowledge and enthusiasm.
• Maintain brand customer service standards and visual merchandising practices.
• Process merchandise deliveries and keep shelves stocked and tidy.
• Handle cash register transactions accurately and minimize loss.

Skills

Retail experience

Verbal communication

Numeracy

Education

High school education

Job description

"Job Title- Retail Associate PURPOSE & IMPACT ON ORGANIZATION:"

• Contribute to meeting or exceeding store sales and profit targets by:
• Passionately inspiring consumer loyalty to the brand
• Effectively serving and selling to customers
• Diligently executing store operations KEY RESPONSIBILITIES:
• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.
• Execute the Brand Customer Service standards to meet or exceed customers’ expectations
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use Seasonal Brand and product knowledge effectively during sales interactions
• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
• Adhere to all established policies and procedures
• Execute and maintain established Visual Merchandising and In-Store Communication standards
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
• Complete cash register transactions quickly and accurately
• Minimize loss in both, the stockroom and the sales floor
• Perform all store operations in a safe, effective and efficient manner
• Collaborate productively and respectfully with team members
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance AUTHORITIES:
• NA
• KEY RELATIONSHIPS:
• Customers
• Peers and Supervisor
• KNOWLEDGE, CAPABILITIES AND EXPERIENCE:
• Retail Professional Competencies MINIMUM QUALIFICATIONS:
• High school education is a must
• Preferably 6 months working in a sports/fashion customer & commercial focused retail environment
• Basic numeracy, literacy and verbal communication skills"

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.