Store Sales Associate

Crocs; India; On-site; INR 180,000 - 240,000; Full time

Job summary

Crocs India is hiring for a store role focused on delivering exceptional customer service and supporting daily retail operations. The position requires 16+ years of age and 2–3 years in retail, with flexibility for evenings, weekends and holidays. You will learn across departments and contribute to a high-growth, fast-paced environment.

Join Crocs to be part of a dynamic team that values performance, customer experience, and inventory integrity in a busy retail setting.

Qualifications

• Must be 16 years or older.
• 2–3 years of retail experience preferred, ideally in footwear or sports retail.
• Flexibility in work schedule including nights, weekends, holidays and extended hours.
• Desire to succeed in a high growth, fast-paced retail environment.

Responsibilities

• Deliver outstanding service to customers using the CHARM service model.
• Collaborate with team and contribute ideas to improve store operations and morale.
• Learn and assist in consumer service, product knowledge, placement, visual presentation and stock room management.
• Support daily store operations: POS, stock replenishment, pricing/markdowns, loyalty promotions, cleanliness and recovery standards.
• Lead by example and work with Store Management to improve personal KPIs through sales-driven techniques.
• Adhere to asset protection, inventory control and compliance procedures.

Skills

Customer service

Sales

Teamwork

Tools

POS system

Job description

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Must be 16 years or older
• Ideal candidate will have 2-3 years of retail experience, preferably in the sports and footwear industry.
• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• Desire to succeed in a high growth, fast-paced retail environment

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.