Store Manager - Trivandrum

Fabindia; Thiruvananthapuram; On-site; INR 350,000 - 550,000; Full time

Job summary

Fabindia is seeking a Store Manager for Retail Sales in Kerala. The role focuses on achieving sales targets, maintaining stock levels, promoting products, and delivering exceptional customer service. You will supervise visuals, mentor staff, and ensure compliance with HR policies while managing budgets and monthly MIS.

Ideal candidates should have extensive retail management experience, strong leadership, and excellent communication and analytical skills to drive store performance.

Qualifications

• Minimum 8–15 years of retail management experience.
• Strong leadership and team mentoring abilities.
• Excellent communication and customer service skills.

Responsibilities

• Achieve sales targets and manage stock-to-sales ratio.
• Advertise and promote products to drive footfall and revenue.
• Ensure excellent customer service and supervise store visuals.
• Mentor sales staff to improve operational efficiency and adherence to HR protocols.
• Plan merchandise and place orders on B2B channels.
• Prepare monthly MIS reports and monitor store expenses.
• Ensure SPPI audit documentation and compliance.

Skills

Leadership

Customer Service

Communication Skills

Analytical Skills

Self-motivated

Proactiveness

Tools

MS Office

Job description

Store Manager - Retail Sales

Role & responsibilities

• Sales target achievement


• Maintaining Sales vs. Stock ratio


• Advertising and Sales Promotion


• Maintain excellent customer service.


• Supervision of Visual look and feel of the store


• Supervise and mentor sales staff to increase operational efficiency.


• Merchandise planning and handling


• Placing orders on B2B


• Adherence to HR protocols


• Review and appraisals of the team members as per defined KRA's


• Update various MIS on a monthly basis


• Monitor expenses as per the allocated budget


• Maintaining all the documents required for SPPI audit

Preferred candidate profile

• Work experience in Retail at Managerial Level of atleast 8-15 years


• Should be able to work on MS Office smoothly


• Good leadership qualities and excellent Customer Service and Communication Skills, Vigilant, Self motivated, Proactiveness, Positive attitude, Good observation & Analytical skills.