Store Manager (Mumbai )

Vatatree Consulting; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Vatatree Consulting in Mumbai is seeking a Store Manager to oversee daily retail operations, drive sales, manage inventory, and ensure top service standards.

You will lead a team, train staff, set targets, monitor KPIs, and implement merchandising strategies to boost profitability and customer satisfaction.

The role requires 4–8 years of retail leadership, a graduate or postgraduate degree, and strong communication and MS Office skills.

Qualifications

• Graduate with experience or Postgraduate
• 4–8 years of experience in retail store management
• Strong customer management and sales leadership skills

Responsibilities

• Project Design and Delivery
• Develop business strategies to raise customers pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff
• Ensure high levels of customer satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits, etc.
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs
• Deal with all issues that arise from staff or customers

Job description

About the Job

A store manager is responsible for overseeing the daily operations of a retail store, ensuring that the store runs efficiently and meets its sales and operational goals.

Role & Responsibilities

• Project Design and Delivery
• Develop business strategies to raise customers pool, expand store traffic and optimize profitability.
• Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
• Ensure high levels of customer satisfaction through excellent service.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards.
• Report on buying trends, customer needs, profits, etc.
• Propose innovative ideas to increase market share.
• Conduct personnel performance appraisals to assess training needs.
• Deal with all issues that arise from staff or customers.

Desired Experience and Skills

Education: Graduate with experience / Post Graduate

Years of Experience: 4–8 years

Key Skills

• Well experienced as a retail Store Manager
• Leading skills and business orientation
• Customer management skills
• Good communication and interpersonal skills
• Ability to lead a team to meet quotas.
• Proficient in Microsoft Office.