Store Manager (Gurgoan )

Vatatree Consulting; Gurugram District; On-site; INR 400,000 - 700,000; Full time

Job summary

Vatatree Consulting is seeking a Store Manager to oversee daily retail operations, drive sales, and ensure exceptional customer service. The role demands strong leadership, team management, and hands-on involvement in store administration and merchandising.

The ideal candidate will have 4–8 years of retail management experience, excellent communication skills, and proficiency in Microsoft Office to analyze store performance and trends.

Qualifications

• Graduate or postgraduate with relevant retail experience.
• 4-8 years of experience in store management.
• Retail leadership and customer service focus.
• Strong communication and interpersonal skills.
• Ability to lead a team to meet quotas.
• Proficient in Microsoft Office.

Responsibilities

• Develop business strategies to raise customers pool, expand store traffic and optimize profitability.
• Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
• Ensure high levels of customer satisfaction through excellent service.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards.
• Report on buying trends, customer needs, profits etc.
• Propose innovative ideas to increase market share.
• Conduct personnel performance appraisals to assess training needs.
• Deal with all issues that arise from staff or customers.

Skills

Leadership

Store management

Sales

Operations

Team leadership

Customer management

Communication

MS Office

Education

Graduate / Postgraduate

Tools

Microsoft Office

Job description

About the Job

A store manager is responsible for overseeing the daily operations of a retail store, ensuring that the store runs efficiently and meets its sales and operational goals.

Role & Responsibilities

• Develop business strategies to raise our customers pool, expand store traffic and optimize profitability.
• Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
• Ensure high levels of customer satisfaction through excellent service.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards.
• Report on buying trends, customer needs, profits etc.
• Propose innovative ideas to increase market share.
• Conduct personnel performance appraisals to assess training needs.
• Deal with all issues that arise from staff or customers.

Desired Experience and Skills

• Education: Graduate with experience / Post Graduate
• Years of Experience: 4-8 years

Should Have

• Well experienced as a retail Store Manager
• Leading skills and business orientation
• Customer management skills
• Good communication and interpersonal skills
• Ability to lead a team to meet quotas.
• Proficient in Microsoft office.

Key skills include leadership, store, sales, operations, and management.