Store Manager - Dwarakanagar - Vizag

kushals.com; Visakhapatnam District; On-site; INR 600,000 - 900,000; Full time

Job summary

kushals.com Visakhapatnam is seeking a Store Manager to lead store operations, boost sales, and deliver exceptional customer experiences. You will motivate a team, coach staff, and ensure adherence to policies while optimizing inventory and collaborating with VM for displays.

The role requires 5+ years in retail with at least 2 years managing a team of 5+ people, strong MS Office skills, and a proven track record in sales growth and customer service.

Qualifications

• Total 5+ years of retail experience in fashion.
• Minimum 2 years in store management or asst. manager with 5+ staff.
• Proven ability to meet sales targets and deliver service.
• Strong communication and leadership skills.

Responsibilities

• Lead store operations to drive sales and customer experience.
• Coach and motivate team; handle staffing and training.
• Deliver exceptional customer service and address queries empathetically.
• Ensure policy compliance and a customer-centric culture.
• Drive category sales targets and use data to optimize inventory.
• Collaborate with VM for in-store displays and merchandising.
• Manage schedules, performance reviews, and hiring needs.
• Maintain store condition, audits, and monthly reports.

Skills

Retail operations

Store management

Customer service

Team leadership

Microsoft Office

Data analysis

Communication

Conflict resolution

Inventory management

Loss prevention

Education

Experience-based track record

Tools

Microsoft Office

Job description

Visakhapatnam (Urban), India | Posted on 10/29/2026

Role Summary

The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership.

Key Responsibilities

• Provide exceptional customer service by going the extra mile
• Exhibit emotional intelligence to build trust and rapport with customers.
• Handle customer queries, concerns, and feedback with professionalism and empathy.
• Ensure all employees adhere to the company’s policies and guidelines, fostering a customer-centric culture.
• Drive sales to meet or exceed store sales targets, including achieving category-wise targets.
• Leverage data insights to optimize inventory and identify growth opportunities.
• Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays.
• Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability.
• Manage team dynamics, resolve conflicts, and foster a collaborative work environment.
• Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback.
• Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing.

Change Management

• Adapt to new business strategies and implement changes effectively within the store environment.
• Encourage flexibility among team members to embrace new processes and technologies.

Decision-Making

• Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction.
• Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements.
• Allocate resources efficiently to optimize staff productivity and Store Operations Excellence merchandising, stock management, and shrinkage prevention.

Store Operations Excellence

• Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards.
• Maintain outstanding store condition.
• Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists.

Candidate Requirements

Total 5+ years of retail experience in the fashion industry, min 2 years of experienceas a store manager or assistant store manager handled a team of 5+ people.

• Expert in Microsoft office.
• Demonstrated success in achieving sales targets and
• Exceptional customer service orientation with a strong focus
• Ability to effectively manage multiple priorities and ensure smooth and efficient store operations.
• Strong team leadership skills to lead and inspire a team.
• Excellent communication and interpersonal skills for effective team interaction and conflict resolution.
• Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions.
• Proficiency in store operations, including visual merchandising,
• Understanding of inventory management and loss prevention.