Store Manager - Dwaraka Nagar - Vizag

kushals.com; Visakhapatnam; On-site; INR 600,000 - 900,000; Full time

Job summary

Kushals.com Visakhapatnam store seeks an experienced Store Manager to lead daily operations, drive sales, and deliver outstanding customer experiences through strong leadership and process discipline.

You will manage a team of 5+ staff, coach on-the-job, schedule, analyze performance data, and collaborate with VM for displays while upholding inventory and loss-prevention practices.

Qualifications

• Total 5+ years of retail experience in the fashion industry.
• Experience as a store manager or assistant store manager with a team of 5+ people.
• Strong knowledge of inventory management and loss prevention.
• Proven ability to achieve sales targets and deliver excellent customer service.
• Proficient with Microsoft Office and data-driven decision making.

Responsibilities

• Provide exceptional customer service by going the extra mile.
• Drive sales to meet or exceed store sales targets.
• Collaborate with the Visual Merchandising (VM) team to implement in-store displays.
• Lead and motivate the store team through coaching, recognition, and accountability.
• Manage employee schedules, conduct performance reviews, and address hiring and training needs.

Skills

Microsoft Office

Sales targets

Team leadership

Customer service

Communication skills

Data analysis

Inventory management

Loss prevention

Job description

Visakhapatnam (Urban), India | Posted on 10/29/2026

Role Summary : The Store Manager ensures business success by leading store

operations, driving sales performance, and delivering exceptional

customer experiences through operational expertise, customer-

centric strategies and team leadership.

Key

Responsibilitie

s

Customer Focus

• Provide exceptional customer service by going the extra mile
• Exhibit emotional intelligence to build trust and rapport with customers.
• Handle customer queries, concerns, and feedback with professionalism and empathy.
• Ensure all employees adhere to the company’s policies and guidelines, fostering a customer-centric culture.
• Drive sales to meet or exceed store sales targets, including achieving category-wise targets.
• Leverage data insights to optimize inventory and identify growth opportunities.
• Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays.
• Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability.
• Manage team dynamics, resolve conflicts, and foster a collaborative work environment.
• Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback.
• Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing.

Change Management

• Adapt to new business strategies and implement changes effectively within the store environment.
• Encourage flexibility among team members to embrace new processes and technologies.

Decision-Making

• Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction.
• Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements.
• Allocate resources efficiently to optimize staff productivity and Store Operations Excellence merchandising, stock management, and shrinkage prevention.
• Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards.
• Maintain outstanding store condition.
• Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists.

Candidate

Requirement

Total 5+ years of retail experience in the fashion industry, min 2 years of experienceas a store manager or assistant store manager handled a team of 5+ people.

• Expert in Microsoft office.
• Demonstrated success in achieving sales targets and
• Exceptional customer service orientation with a strong focus
• Ability to effectively manage multiple priorities and ensure smooth and efficient store operations.
• Strong team leadership skills to lead and inspire a team.
• Excellent communication and interpersonal skills for effective team interaction and conflict resolution.
• Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions.
• Proficiency in store operations, including visual merchandising,
• Understanding of inventory management and loss prevention.