Store Manager & ASM

Ecommify Media; Mumbai Suburban; On-site; INR 350,000 - 550,000; Full time

Job summary

Home Essentials in Borivali, Mumbai is seeking an experienced Store Manager & ASM to oversee daily store operations, drive sales, and lead a small team. You will monitor inventory, ensure excellent customer service, and maintain brand standards across all store activities, including billing and reporting.

This full-time position offers hands-on training, performance-based incentives, and an opportunity to shape the customer experience in Sky City Mall.

Qualifications

• Experience in retail, preferably in a Store Manager & ASM role.
• Strong leadership, communication, and customer service skills.
• Proven ability to achieve sales targets and manage store operations.
• Good understanding of inventory management, billing, and team handling.

Responsibilities

• Manage day-to-day store operations and ensure smooth functioning.
• Drive sales, achieve revenue targets, and monitor store performance.
• Lead, train, and motivate the store team to achieve business goals.
• Ensure excellent customer service and handle customer complaints.
• Monitor inventory, stock replenishment, and store merchandising.
• Maintain store hygiene, visual merchandising, and brand standards.
• Manage billing, cash handling, and daily sales reports.
• Ensure compliance with company policies and operational procedures.

Skills

Leadership

Communication

Customer service

Sales target achievement

Inventory management

Billing & cash handling

Team management

Job description

Role Overview: We are looking for an experienced Store Manager & ASM to oversee daily store operations, drive sales, manage the team, and ensure an excellent customer experience.

Role & responsibilities

• Manage day-to-day store operations and ensure smooth functioning.
• Drive sales, achieve revenue targets, and monitor store performance.
• Lead, train, and motivate the store team to achieve business goals.
• Ensure excellent customer service and handle customer complaints.
• Monitor inventory, stock replenishment, and store merchandising.
• Maintain store hygiene, visual merchandising, and brand standards.
• Manage billing, cash handling, and daily sales reports.
• Ensure compliance with company policies and operational procedures.

Preferred candidate profile

• Experience in retail, preferably in a Store Manager & ASM role.
• Strong leadership, communication, and customer service skills.
• Proven ability to achieve sales targets and manage store operations.
• Good understanding of inventory management, billing, and team handling.

Brand Name - Home Essentials

Store Address - Sky City Mall, Borivali (Mumbai)