Store Manager

cult.fit; Kolkata; On-site; INR 450,000 - 600,000; Full time

Job summary

Cultsport in Kolkata is hiring a Store Manager to lead the daily operations and provide a high-energy, customer-focused shopping experience for fitness apparel, footwear and accessories.

You will oversee the store team, drive sales, maintain stock accuracy, and ensure excellent service while upholding brand standards. This role requires strong leadership and flexibility to work retail hours, including weekends.

Qualifications

• Graduate or equivalent qualification preferred.
• 2 to 4 years of experience in retail, with at least 1 year in a supervisory or store leadership role.
• Experience in sportswear, footwear, fitness or lifestyle retails.
• Strong communication, customer service and team leadership skills.
• Comfortable working with sales targets, point-of-sale systems and inventory tools.
• Able to work flexible retail hours, including weekends and holidays.
• Interest in fitness and an active lifestyle is a plus.

Responsibilities

• Lead, coach and schedule the store team to meet sales and service goals.
• Welcome customers, understand their fitness and product needs, and guide them to suitable products.
• Drive store sales, conversion, average transaction value and other assigned performance targets.
• Keep the store clean, organised and visually appealing in line with brand standards.
• Manage inventory, replenishment, stock counts, transfers and loss prevention.
• Oversee billing, returns, exchanges, cash handling and end-of-day reporting.
• Resolve customer concerns promptly and escalation issues when needed.
• Coordinate with area, merchandising, warehouse and customer support teams.
• Ensure the team follows company policies, safety procedures and applicable retail requirements.

Skills

Store leadership

Customer service

Communication

Sales targets

Education

Graduate

Tools

POS systems

Inventory tools

Job description

Were looking for a customer-focused Store Manager to lead the daily operations of a Cultsport store. You will manage the store team, deliver a helpful and energetic shopping experience, and drive sales across fitness apparel, footwear and accessories. Youll also maintain strong standards for stock accuracy, store presentation and operational compliance.

Key responsibilities

• Lead, coach and schedule the store team to meet sales and service goals.
• Welcome customers, understand their fitness and product needs, and guide them to suitable products.
• Drive store sales, conversion, average transaction value and other assigned performance targets.
• Keep the store clean, organised and visually appealing in line with brand standards.
• Manage inventory, replenishment, stock counts, transfers and loss prevention.
• Oversee billing, returns, exchanges, cash handling and end-of-day reporting.
• Resolve customer concerns promptly and escalation issues when needed.
• Coordinate with area, merchandising, warehouse and customer support teams.
• Ensure the team follows company policies, safety procedures and applicable retail requirements.

Requirements

• Graduate or equivalent qualification preferred.
• 2 to 4 years of experience in retail, with at least 1 year in a supervisory or store leadership role.
• Experience in sportswear, footwear, fitness or lifestyle retails..
• Strong communication, customer service and team leadership skills.
• Comfortable working with sales targets, point-of-sale systems and inventory tools.
• Able to work flexible retail hours, including weekends and holidays.
• Interest in fitness and an active lifestyle is a plus.