Store Manager

cult.fit; Gwalior; On-site; INR 450,000 - 600,000; Full time

Job summary

Cultsport is seeking a Store Manager to lead the daily operations of a Cultsport store in India. You will manage the store team, deliver a helpful and energetic shopping experience, and drive sales across fitness apparel, footwear and accessories.

You will oversee inventory, loss prevention, billing, and end-of-day reporting while ensuring stock accuracy and brand presentation. Flexibility to work retail hours, including weekends, is expected.

Qualifications

• Graduate or equivalent qualification is preferred.
• Strong communication and customer service skills are essential.
• Experience leading a store team in retail is highly desirable.

Responsibilities

• Lead, coach and schedule the store team to meet sales and service goals.
• Welcome customers, understand their fitness and product needs, and guide them to suitable products.
• Drive store sales, conversion, average transaction value and other performance targets.
• Keep the store clean, organized and visually appealing in line with brand standards.
• Manage inventory, replenishment, stock counts, transfers and loss prevention.
• Oversee billing, returns, exchanges, cash handling and end-of-day reporting.
• Resolve customer concerns promptly and escalate issues when needed.
• Coordinate with area, merchandising, warehouse and customer support teams.
• Ensure the team follows company policies, safety procedures and applicable retail requirements.

Skills

Communication

Customer service

Team leadership

Education

Graduate or equivalent qualification

Tools

POS systems

Inventory tools

Job description

Were looking for a customer-focused Store Manager to lead the daily operations of a Cultsport store. You will manage the store team, deliver a helpful and energetic shopping experience, and drive sales across fitness apparel, footwear and accessories. Youll also maintain strong standards for stock accuracy, store presentation and operational compliance.

Key responsibilities

• Lead, coach and schedule the store team to meet sales and service goals.
• Welcome customers, understand their fitness and product needs, and guide them to suitable products.
• Drive store sales, conversion, average transaction value and other assigned performance targets.
• Keep the store clean, organised and visually appealing in line with brand standards.
• Manage inventory, replenishment, stock counts, transfers and loss prevention.
• Oversee billing, returns, exchanges, cash handling and end-of-day reporting.
• Resolve customer concerns promptly and escalate issues when needed.
• Coordinate with area, merchandising, warehouse and customer support teams.
• Ensure the team follows company policies, safety procedures and applicable retail requirements.

Requirements

• Graduate or equivalent qualification preferred.
• 2 to 4 years of experience in retail, with at least 2 year in a supervisory or store leadership role.
• Experience in sportswear, footwear, fitness or lifestyle retails..
• Strong communication, customer service and team leadership skills.
• Comfortable working with sales targets, point-of-sale systems and inventory tools.
• Able to work flexible retail hours, including weekends and holidays.
• Interest in fitness and an active lifestyle is a plus.