Store Manager

DriveX Mobility; Chengalpattu; On-site; INR 900,000 - 1,200,000; Full time

Job summary

DriveX Mobility is seeking a seasoned showroom leader to drive sales for used vehicles and ensure an outstanding customer experience in the Chennai region. You will lead CREs, sales staff, and support personnel, setting KPIs and coaching for high performance.

The role requires 5+ years in automotive showrooms, a strong track record of meeting targets, and excellent communication and analytical skills. You will manage operations, inventory, and profitability while adhering to regulatory policies.

Qualifications

• Bachelor’s degree in business administration, management, or related field.
• Minimum of 5 years of experience in the automotive industry, with prior showroom management experience.
• Proven track record of achieving sales targets and leading successful teams.
• Excellent customer service, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficiency in computer applications and automotive industry software.

Responsibilities

• Maintain a customer-centric approach and ensure a positive showroom experience for all visitors.
• Respond promptly to customer inquiries, complaints, and concerns, resolving issues professionally.
• Develop and implement strategies to enhance customer satisfaction and loyalty.
• Achieve and exceed monthly and annual sales targets for used vehicles.
• Analyze sales data and market trends to develop sales strategies and pricing models.
• Manage inventory levels to meet customer demand with optimal mix.
• Oversee the daily showroom operations ensuring compliance with company policies.
• Monitor expenses, maintain budgetary control, and maximize profitability.
• Ensure proper maintenance and upkeep of facilities, equipment, and inventory.
• Ensure compliance with all applicable laws, regulations, and company policies related to sales.
• Prepare and present regular reports on sales, profitability, customer satisfaction, and operational metrics to senior management.
• Lead, mentor, and manage the showroom team (CREs, sales staff, and support staff).
• Set performance goals, monitor KPIs, and conduct regular performance reviews.
• Coach and train team members to enhance product knowledge, customer handling, and sales skills.

Skills

Customer service

Communication

Interpersonal skills

Analytical thinking

Problem solving

Leadership

Education

Bachelor’s degree in business administration

Tools

Automotive industry software

Computer applications

Job description

Chinglepet, India | Posted on 08/05/2026

• Maintain a customer-centric approach and ensure a positive experience for all visitors to the showroom


• Respond promptly to customer inquiries, complaints, and concerns, resolving issues effectively and professionally.


• Develop and implement strategies to enhance customer satisfaction and loyalty.

Sales and Profitability:

• Achieve and exceed monthly and annual sales targets for used vehicles


• Analyze sales data and market trends to develop effective sales strategies and pricing models.


• Manage inventory levels, ensuring an optimal mix of vehicles to meet customer demand.

Operations Management:

• Oversee the daily operations of the showroom ensuring compliance with company policies and procedures.


• Monitor and control expenses, maintaining budgetary control and maximizing profitability.


• Ensure the proper maintenance and upkeep of the facilities, equipment, and inventory.

Compliance and Reporting:

• Ensure compliance with all applicable laws, regulations, and company policies related to sales.


• Prepare and present regular reports on sales, profitability, customer satisfaction, and operational metrics to senior management.

People Management:

• Lead, mentor, and manage the showroom team (CREs, sales staff, and support staff).


• Set performance goals, monitor KPIs, and conduct regular performance reviews.


• Coach and train team members to enhance product knowledge, customer handling, and sales skills.

Requirements

Qualifications:

• Bachelor’s degree in business administration, Management, or a related field (preferred).


• Minimum of 5 years of experience in the automotive industry, with prior management experience in a showroom.


• Proven track record of achieving sales targets and leading successful teams.


• Excellent customer service, communication, and interpersonal skills.


• Strong analytical and problem-solving abilities.


• Proficiency in computer applications and automotive industry software.