Store Manager

DriveX Mobility; Bengaluru Urban; On-site; INR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Performance bonus

Job summary

DriveX Mobility in Bangalore South, India, seeks an experienced Showroom Manager to drive customer-centric sales and profitability. You will lead a team of CREs and sales staff, oversee daily operations, and ensure exceptional customer service while meeting high sales targets.

The role requires 5+ years in automotive showroom leadership, strong analytical skills, and proficiency with automotive software. A Bachelor’s degree in business administration or management is preferred; a focus on

Qualifications

• Bachelor’s degree in business administration or management (preferred).
• Minimum of 5 years in automotive industry with showroom management experience.
• Proven track record of meeting sales targets and leading teams.
• Excellent customer service, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficiency in computer applications and automotive industry software.

Responsibilities

• Maintain a customer-centric showroom experience and ensure a positive visitor experience.
• Respond promptly to inquiries, complaints, and concerns; resolve issues professionally.
• Develop strategies to enhance customer satisfaction and loyalty.
• Achieve and exceed monthly/annual sales targets for used vehicles; analyze data to inform pricing models.
• Manage showroom inventory to meet customer demand with optimal mix.
• Oversee daily showroom operations; ensure adherence to policies and procedures; monitor expenses and profitability.
• Ensure compliance with laws, regulations and company policies; prepare and present reports on sales and metrics.
• Lead, mentor, and manage showroom staff; set KPIs and conduct performance reviews; coach team members.

Skills

Customer service

Communication

Leadership

Analytical

Problem solving

Education

Bachelor's degree in business administration

Tools

Automotive software

Job description

Bangalore South, India | Posted on 08/05/2026

• Maintain a customer-centric approach and ensure a positive experience for all visitors to the showroom
• Respond promptly to customer inquiries, complaints, and concerns, resolving issues effectively and professionally.
• Develop and implement strategies to enhance customer satisfaction and loyalty.

Sales and Profitability:

• Achieve and exceed monthly and annual sales targets for used vehicles
• Analyze sales data and market trends to develop effective sales strategies and pricing models.
• Manage inventory levels, ensuring an optimal mix of vehicles to meet customer demand.

Operations Management:

• Oversee the daily operations of the showroom ensuring compliance with company policies and procedures.
• Monitor and control expenses, maintaining budgetary control and maximizing profitability.
• Ensure the proper maintenance and upkeep of the facilities, equipment, and inventory.

Compliance and Reporting:

• Ensure compliance with all applicable laws, regulations, and company policies related to sales.
• Prepare and present regular reports on sales, profitability, customer satisfaction, and operational metrics to senior management.

People Management:

• Lead, mentor, and manage the showroom team (CREs, sales staff, and support staff).
• Set performance goals, monitor KPIs, and conduct regular performance reviews.
• Coach and train team members to enhance product knowledge, customer handling, and sales skills.

Requirements

Qualifications:

• Bachelor’s degree in business administration, Management, or a related field (preferred).
• Minimum of 5 years of experience in the automotive industry, with prior management experience in a showroom.
• Proven track record of achieving sales targets and leading successful teams.
• Excellent customer service, communication, and interpersonal skills.
• Strong analytical and problem‑solving abilities.
• Proficiency in computer applications and automotive industry software.