Store Manager

Frido; Bengaluru; On-site; INR 250,000 - 400,000; Full time

Job summary

Frido in Bengaluru invites energetic individuals to join as Customer Experience Ambassadors at our Experience Center. You will greet customers, understand their needs, and guide them to the right ergonomic products through storytelling and demonstrations.

Represent Frido with professionalism and empathy, maintain the ergonomic ambiance, and assist with events and in-store experiences. Prior retail or hospitality exposure is a plus, but willingness to learn matters most.

Qualifications

• Strong communication and interpersonal skills.
• Presentable, confident, and customer-focused personality.
• Ability to connect with urban, health-conscious customers seeking ergonomic solutions.
• Curious, eager to learn, and adaptable.

Responsibilities

• Welcome customers in a warm, consultative manner.
• Understand needs and guide to products via storytelling and demos.
• Represent Frido as a brand ambassador—professional and empathetic.
• Maintain the ergonomic ambiance of the Experience Center through grooming, communication, and service excellence.
• Conduct product demos and explain product benefits in a comfort & wellness-oriented way.
• Handle queries and provide thoughtful, solution-driven assistance.
• Support events, activations, and in-store experience-building activities.
• Provide feedback on customer preferences to help improve the Frido experience.

Skills

Strong communication

Interpersonal skills

Customer-focused

Storytelling & demos

Job description

Founded in 2015 and headquartered in Pune, Frido is a leading ergonomic comfort and wellness brand dedicated to helping people walk, sit, and sleep better. Starting with mobility aids, Frido has evolved into a holistic comfort brand offering footwear, cushions, pillows, and ergonomic accessories designed to enhance everyday well-being. With innovation at its core, Frido blends science, design, and technology to create products that bring comfort to every step and moment of life.

Our Vision - Redefining Comfort for Modern Living

Key Responsibilities:

• Welcome and engage customers in a warm, consultative manner.
• Understand customer needs and guide them to the right product through storytelling and demonstrations.
• Represent Frido as a brand ambassador—professional, polished, and empathetic.
• Maintain the ergonomic ambiance of the Experience Center through grooming, communication, and service excellence.
• Conduct product demos and explain product benefits in a comfort & wellness-oriented way.
• Handle queries and provide thoughtful, solution-driven assistance.
• Support events, activations, and in-store experience-building activities.
• Provide feedback on customer preferences to help improve the Frido experience.

What We’re Looking For:

• Strong communication and interpersonal skills.
• Presentable, confident, and customer-focused personality.
• Ability to connect with urban, health-conscious customers seeking ergonomic solutions.
• Curious, eager to learn, and adaptable.

Prior experience in retail, hospitality, lifestyle, or customer-facing roles is preferred, but not mandatory.

Why Join Us?

• Be part of a growing ergonomic brand redefining comfort and lifestyle.
• Gain structured training to become a true ergonomic experience professional.
• Work in a space designed to inspire and engage customers around comfort & well-being.
• Opportunity to grow with Frido as we expand nationwide