Store Manager

Mee 2 Bee; Bengaluru; On-site; INR 400,000 - 500,000; Full time

Job summary

Mee 2 Bee in Bengaluru is seeking a Store Manager to drive top-line sales and ensure efficient store operations.

You will coach the team on product knowledge and customer service, manage inventory, control costs, and ensure SOP adherence while maintaining grooming standards and statutory compliance.

Qualifications

• Understand P/L Account
• Product Knowledge
• Basic Accounting Skills
• Inventory management

Responsibilities

• Achieve top line sales targets for the store
• Monitor expenses and petty cash
• Control shrinkage and implement SOPs
• Hire, mentor, and groom store staff
• Ensure customer service standards and grooming

Skills

Product Knowledge

Customer Service

Communication

SOP Adherence

Inventory Management

Job description

Rs 400,000.00 - 500,000.00 (Indian Rupee)

Responsible for driving sales for the store through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company SOPs

Key Result Areas

To Achieve Top Line Sales targets for the store

To monitor and control expenses below budgets through efficient store operations & petty cash management

To control shrinkage by following PIHV and other shrinkage management schedules

To ensure SOP Adherence & Process Implementation (Please refer to HG SOP Manual for more details)

To adhere to all statutory compliances by close coordination with respective departments

To ensure that all documents, registers and reports in respect of their store are updated.

To be the custodian of Store assets & general maintenance of the store

To be a coach and mentor to the store team and train them on product knowledge & Customer Service

To control Staff attrition through engagement

To ensure that the Customer Service Standards are adhered to by the team at all times

To be responsible for hiring store staff

To be a role model for ensuring highest standards of grooming

To have knowledge of digital/social media

Give feedback on all updated Competition information to Head Office

Critical Success Factors for the role

1. Understand P/L Account

2. Product Knowledge

3. Basic Accounting Skills

5. Inventory Mgt.

6. Proficiency in Communication (Regional + English)

7. Strong Process Orientation (SOP Adherence)