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Good Buddys Food Beverages Bangalore in Bengaluru is seeking an experienced restaurant operations leader to oversee both front and back of house to ensure seamless service and brand adherence.
You will manage the P&L, control costs, forecast demand, and lead recruitment, training, and performance management while maintaining top guest satisfaction and compliance with health and safety regulations.
Operations Oversight: Coordinate both Front of House (FOH) and Back of House (BOH) functions to ensure seamless service flow and strict adherence to brand standards.
Financial Management: Manage the P&L (profit and loss), monitor food and labor costs, control inventory, and oversee payroll and operating budgets.
Revenue Forecasting: Projecting sales volumes based on historical data, local events, and seasonal trends to optimize staffing and ordering.
Team Leadership: Handle recruitment, hiring, training, scheduling, and ongoing performance development for all restaurant staff.
Guest Relations: Set the tone for hospitality, resolve guest complaints promptly, and maintain high standards of customer satisfaction.
Compliance & Safety: Enforce local health codes, food safety protocols and labor regulations
Vendor Management: Maintaining relationships with equipment repair technicians, food distributors, and facility services.
Experience: 3 to 5+ years of progressive restaurant management experience.
Financial Acumen: Strong understanding of budgets, food cost percentages, labor metrics, and forecasting.
Communication: Exceptional interpersonal skills to act as a bridge between ownership, staff, and guests.
Technical Skills: Proficiency in POS systems, inventory software, and scheduling tools.