Steward Waiter

Estrela Do Mar Beach Resort; North Goa; On-site; INR 167,000 - 279,000; Full time

Job summary

Estrela Do Mar Beach Resort in Goa is seeking a guest service associate to welcome guests, assist with seating, present menus, explain items, and take orders with accuracy.

You will serve food and beverages promptly, coordinate with kitchen staff, handle guest requests and complaints politely, and ensure tables, restaurant areas and service stations are clean while maintaining high standards of hygiene and guest satisfaction.

Responsibilities

• Welcome guests and assist them with seating.
• Present menus, explain food and beverage items, and take orders accurately.
• Serve food and beverages promptly and professionally.
• Ensure tables, restaurant areas, and service stations are clean and properly arranged.
• Coordinate with kitchen staff to ensure smooth and timely service.
• Handle guest requests and complaints politely.
• Follow food safety, hygiene, and grooming standards.
• Ensure guest satisfaction and maintain service quality.

Job description

Role & responsibilities

• Welcome guests and assist them with seating.
• Present menus, explain food and beverage items, and take orders accurately.
• Serve food and beverages promptly and professionally.
• Ensure tables, restaurant areas, and service stations are clean and properly arranged.
• Coordinate with kitchen staff to ensure smooth and timely service.
• Handle guest requests and complaints politely.
• Follow food safety, hygiene, and grooming standards.
• Ensure guest satisfaction and maintain service quality.