Sr Travel Consultant

Akshar Travels USA; Ahmedabad District; On-site; INR 400,000 - 700,000; Full time

Job summary

Akshar Travels USA seeks a Senior Travel Ticketing Agent to ensure smooth, hassle-free travel arrangements. You will leverage GDS tools to search flight availability, issue tickets, and advise clients on options, visas, and insurance.

Join a team focused on personalized service, handling international itineraries and complex bookings while mentoring junior staff and maintaining high standards of professionalism.

Qualifications

• Proficiency in Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo.
• Knowledge of airline fare structures, ticketing regulations, and travel industry standards.
• Excellent written and spoken communication skills.
• Detail-oriented with strong organizational abilities.
• Customer-focused with a commitment to outstanding service.
• Ability to manage multiple tasks under pressure.
• Familiar with travel-related software and tools.
• Knowledge of visa requirements, travel insurance, and international travel regulations.
• Leadership skills with ability to mentor junior team members.

Responsibilities

• Handle complex international itineraries, multi-city flights, and special requests.
• Advise clients on travel options, itineraries, visa requirements, and travel insurance.
• Collaborate with clients to tailor travel packages to their needs.
• Use GDS systems to search for flight availability, fares, and schedules.
• Issue and manage airline tickets accurately per regulations.
• Stay updated on airline policies, fare rules, and industry trends.
• Assist clients during flight disruptions with timely solutions.
• Process payments, invoicing, and bookings-related transactions.
• Maintain professionalism and high levels of customer service.
• Collaborate with team to improve customer experience and efficiency.
• Mentor and support junior ticketing agents.

Skills

GDS proficiency

Fare structures

Communication

Detail orientation

Customer focus

Working under pressure

Travel software/tools

Visa requirements

Leadership & mentoring

Tools

Amadeus Suite

Sabre

Galileo

Job description

As a Senior Travel Ticketing Agent, you will play a crucial role in ensuring smooth and hassle-free travel arrangements for our clients. You will leverage your expertise in ticketing, airline regulations, and travel technology to provide top-notch service and personalized solutions. Your attention to detail, strong communication skills, and dedication to delivering exceptional customer service will contribute to our clients' memorable journeys.

Responsibilities

• Handle complex travel bookings, including international itineraries, multi-city flights, and special requests.
• Provide expert advice to clients on travel options, itineraries, visa requirements, and travel insurance.
• Collaborate with clients to understand their preferences and customize travel packages to meet their needs.
• Utilize GDS systems (e.g., Amadeus, Sabre) to search for flight availability, fares, and schedules.
• Issue and manage airline tickets, ensuring accuracy and adherence to ticketing regulations.
• Stay updated on airline policies, fare rules, and industry trends to provide accurate information to clients.
• Assist clients in the event of flight cancellations, delays, or rescheduling, providing timely solutions.
• Handle payment processing, invoicing, and financial transactions related to bookings.
• Maintain a high level of professionalism and customer service throughout all interactions.
• Collaborate with other team members to enhance overall customer experience and operational efficiency.
• Mentored and supported junior ticketing agents, offering guidance and training as needed.

Qualifications

• Proficiency in using Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo.
• Strong understanding of airline fare structures, ticketing regulations, and travel industry standards.
• Excellent communication skills, both written and verbal.
• Detail-oriented with exceptional organizational abilities.
• Customer-focused with a dedication to delivering outstanding service.
• Ability to work well under pressure and handle multiple tasks simultaneously.
• Proficient in using travel-related software and tools.
• Familiarity with visa requirements, travel insurance, and international travel regulations.
• Leadership skills with the ability to mentor and guide junior team members.

If you're passionate about creating seamless travel experiences and have a knack for providing exceptional service, we invite you to join our team as a Senior Travel Ticketing Agent at Akshar Travels. Take the next step in your travel career and contribute to our clients' unforgettable journeys.