Sr Software Engineer-ServiceNow

Ecolab Global Services; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Ecolab Global Services seeks a skilled ServiceNow Developer to design, develop, configure, and maintain ServiceNow applications and integrations. The ideal candidate will have hands-on experience with ServiceNow platform capabilities, follow best practices, and collaborate closely with stakeholders to deliver scalable and secure solutions.

You will design, develop, and implement ServiceNow solutions, work on ITSM/ITOM, build REST/SOAP integrations, and ensure secure, scalable deployments.

Qualifications

• 5+ years of hands-on ServiceNow development experience.
• Strong experience with JavaScript, REST/SOAP APIs and integrations.
• In-depth knowledge of ServiceNow platform architecture.
• Experience with Source-to-Pay and Order-to-Cash lifecycle processes.
• Familiarity with CMDB and ITSM.
• Experience with other applications would be a plus like ITOM, HRSD.
• Understanding of ACLs, roles, and security best practices.
• Experience working in Agile/Scrum environments.

Responsibilities

• Design, develop, and implement ServiceNow solutions using best practices.
• Customize ServiceNow applications using Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer.
• Develop and maintain ServiceNow modules such as ITSM, CSM, APO, MCO, Finance Management, Employee Centre.
• Build and support integrations using REST, SOAP, MID Server, and IntegrationHub.
• Create and manage workflows, Flow Designer, ETL, Integration Hub, DataFabric / Zero Copy Connectors, transformation.
• Perform unit testing, debugging, and troubleshooting of platform issues.
• Support platform upgrades, patches, and releases.
• Collaborate with architects, business analysts, and stakeholders to gather requirements.
• Follow SDLC, Agile/Scrum, and change management processes.
• Maintain technical documentation and knowledge articles.

Skills

ServiceNow development

JavaScript

REST/SOAP APIs

Platform architecture

Source-to-Pay

CMDB

ITSM

ITOM

HRSD

Security best practices

Agile/Scrum

Job description

Job Summary

We are seeking a skilled ServiceNow Developer to design, develop, configure, and maintain ServiceNow applications and integrations. The ideal candidate will have hands-on experience with ServiceNow platform capabilities, follow best practices, and collaborate closely with stakeholders to deliver scalable and secure solutions.

Key Responsibilities

• Design, develop, and implement ServiceNow solutions using best practices
• Customize ServiceNow applications using Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer
• Develop and maintain ServiceNow modules such as ITSM, CSM, APO, MCO, Finance Management, Employee Centre
• Build and support integrations using REST, SOAP, MID Server, and IntegrationHub
• Create and manage workflows, Flow Designer, ETL, Integration Hub, DataFabric / Zero Copy Connectors, transformation
• Perform unit testing, debugging, and troubleshooting of platform issues
• Support platform upgrades, patches, and releases
• Collaborate with architects, business analysts, and stakeholders to gather requirements
• Follow SDLC, Agile/Scrum, and change management processes
• Maintain technical documentation and knowledge articles

Required Skills & Qualifications

• 5+ years of hands-on ServiceNow development experience
• Strong experience with JavaScript, REST/SOAP APIs and integrations (server-side and client-side)
• In-depth knowledge of ServiceNow platform architecture
• Experience with (Source-to-Pay, Order-to-Cash lifecycle, Accounts payable, Accounts receivable etc)
• Familiarity with CMDB and ITSM
• Experience with other applications would be a plus like ITOM, HRSD
• Understanding of ACLs, roles, and security best practices
• Experience working in Agile/Scrum environments

Referred Qualifications

• Module-specific certifications (CSM, ITSM, MCO, etc.)
• Certified System Administrator (CSA)
• Certified Application Developer (CAD)
• Experience with ServiceNow Performance Analytics and Reporting
• Knowledge of UI Builder, Service Portal, and Workspace configuration