Servicenow Developer

Net Connect; Pune District; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Net Connect in Pune, Maharashtra, is seeking an experienced ServiceNow Developer with hands-on development across modules and strong JavaScript, Java, and database concepts. The candidate will contribute to development, customization, integration, and support of ServiceNow applications and portals.

You will work on ITSM suites, CS​​M, ESP/Partner Portal components, and portal development including HAM/SAM. CSA and implementation certifications are mandatory and security best practices are

Qualifications

• Hands-on ServiceNow development experience required.
• Strong JavaScript and SQL/database concepts.
• Experience with Scripted REST APIs mandatory.
• Familiarity with ITSM modules (Incident, Change, Problem/RCA, Notifications).
• CSM experience and ESP/Partner Portal development preferred.

Responsibilities

• Develop, configure, customize, and implement ServiceNow solutions.
• Build and maintain portals and ServiceNow integrations.
• Work on ITSM modules incl. Incident, Change, Problem/RCA, and Notifications.
• Collaborate with stakeholders and teams across implementations.

Skills

ServiceNow Development

JavaScript

Scripted REST APIs

CSM

ITSM

ESP/Partner Portal

Now Mobile

HAM/SAM

Java

MySQL

ServiceNow Integrations

Education

CSA Certification

CSM/ITSM/HAM Certification

Tools

REST/SOAP Integrations

Job description

Job Summary

We are looking for an experienced ServiceNow Developer with strong hands-on development experience across ServiceNow modules and a solid understanding of JavaScript, Java, and database concepts. The candidate should have experience in developing, customizing, integrating, and supporting ServiceNow applications and portals.

Key Responsibilities

• Perform hands-on ServiceNow development, configuration, customization, and implementation.
• Develop and maintain ServiceNow solutions using JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and Workflows/Flow Designer.
• Work on Customer Service Management (CSM) implementations and customizations.
• Develop and maintain Employee/Partner/ESP Portals and portal components.
• Work extensively on the ITSM Suite, including Incident Management, Change Management, Problem Management/RCA, and Notifications.
• Develop and support Field Service Operations solutions.
• Develop and customize the ServiceNow Now Mobile application.
• Work on Hardware Asset Management (HAM) and Software Asset Management (SAM).
• Design, develop, and integrate Scripted REST APIs and other ServiceNow integrations.
• Analyze business requirements and translate them into scalable ServiceNow technical solutions.
• Troubleshoot application issues and provide technical support for ServiceNow implementations.
• Follow ServiceNow development best practices, coding standards, and security guidelines.
• Collaborate with business stakeholders, architects, QA teams, and other technical teams throughout the implementation lifecycle.

Mandatory Technical Skills

• Strong hands-on experience in ServiceNow Development.
• Strong JavaScript development experience.
• Mandatory hands-on experience with Scripted REST APIs.
• Experience with Customer Service Management (CSM).
• Experience with ITSM modules, particularly Incident, Change, Problem/RCA, and Notifications.
• Experience with ESP/Partner Portal development.
• Experience with Field Service Operations.
• Experience with Now Mobile application development.
• Experience with Hardware Asset Management (HAM) and/or Software Asset Management (SAM).
• Good understanding of Java.
• Good understanding of MySQL/database concepts.
• Strong understanding of ServiceNow scripting, integrations, and platform customization.

Certifications Mandatory

• ServiceNow Certified System Administrator (CSA) – Mandatory.
• ServiceNow Implementation Certification in at least one of the following: Customer Service Management (CSM), IT Service Management (ITSM), or Hardware Asset Management (HAM).

Preferred Skills

• Experience with ServiceNow integrations and third-party systems.
• Knowledge of REST/SOAP integrations.
• Experience with ServiceNow upgrade, deployment, and release management.
• Good understanding of ITIL processes and ServiceNow best practices.
• Strong analytical, troubleshooting, and communication skills.

Key Requirement

Candidates must have hands-on ServiceNow development experience, with Scripted REST API development being mandatory. Both CSA certification and an Implementation certification (CSM/ITSM/HAM) are mandatory.