Sr Salesforce Sales Analyst

Brady Corporation; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Brady Corporation in Bengaluru, India, seeks a Salesforce Sales Analyst to optimize the Salesforce Sales Cloud and related apps. You will be the go-to specialist for administration, user support, reporting, and process improvements that drive sales performance.

You'll partner with Sales, Sales Ops, and stakeholders to gather requirements, test enhancements, and ensure data quality and security across the CRM ecosystem.

Qualifications

• 2-3 years of experience supporting Salesforce applications.
• Hands-on experience supporting Salesforce Sales Cloud.
• Experience supporting Sales, Sales Operations, CRM, Lead-to-Opportunity, Quote-to-Cash, or related sales processes.
• Proven ability to troubleshoot user, workflow, reporting, data, and integration issues.
• Experience supporting system enhancements, testing, deployments, and release management activities.
• Strong analytical, problem-solving, and communication skills.
• Ability to work effectively with cross-functional stakeholders and manage multiple priorities.

Responsibilities

• Support the day-to-day operation of Salesforce Sales Cloud and related sales applications.
• Troubleshoot and resolve user, workflow, reporting, dashboard, and data-related issues.
• Maintain Salesforce security roles, permissions, configurations, reports, and dashboards.
• Monitor and support integrations connected to Salesforce.
• Gather, document, and prioritize enhancement requests from Sales and Sales Operations stakeholders.
• Coordinate user acceptance testing (UAT), release validation, training, and adoption activities.
• Partner with Sales, Sales Operations, and business leaders to improve system utilization and sales processes.
• Collaborate with vendors and technical teams to resolve issues and implement enhancements.
• Ensure data quality, process compliance, and adherence to Salesforce best practices.
• Identify opportunities for automation and process improvements that increase sales productivity.

Skills

Sales Cloud

CRM Analytics

Data analysis

Problem solving

Cross-functional collaboration

Education

Bachelor's degree in IT/CS

Tools

Salesforce

Job description

Job Description

Position Summary

We are seeking a motivated and detail-oriented Salesforce Sales Analyst to support and optimize our Salesforce Sales ecosystem. This role will serve as the primary point of contact for Salesforce Sales Cloud administration, user support, system enhancements, reporting, and business process improvements.

The ideal candidate will have hands-on Salesforce experience, strong analytical skills, and a passion for enabling high-performing sales organizations through technology and process excellence.

Key Responsibilities

• Support the day-to-day operation of Salesforce Sales Cloud and related sales applications.
• Troubleshoot and resolve user, workflow, reporting, dashboard, and data-related issues.
• Maintain Salesforce security roles, permissions, configurations, reports, and dashboards.
• Monitor and support integrations connected to Salesforce.
• Gather, document, and prioritize enhancement requests from Sales and Sales Operations stakeholders.
• Coordinate user acceptance testing (UAT), release validation, training, and adoption activities.
• Partner with Sales, Sales Operations, and business leaders to improve system utilization and sales processes.
• Collaborate with vendors and technical teams to resolve issues and implement enhancements.
• Ensure data quality, process compliance, and adherence to Salesforce best practices.
• Identify opportunities for automation and process improvements that increase sales productivity.

Qualifications

Required Qualifications

• 2-3 years of experience supporting Salesforce applications.
• Hands-on experience supporting Salesforce Sales Cloud.
• Experience supporting Sales, Sales Operations, CRM, Lead-to-Opportunity, Quote-to-Cash, or related sales processes.
• Proven ability to troubleshoot user, workflow, reporting, data, and integration issues.
• Experience supporting system enhancements, testing, deployments, and release management activities.
• Strong analytical, problem-solving, and communication skills.
• Ability to work effectively with cross-functional stakeholders and manage multiple priorities.

Preferred Qualifications

• Salesforce Administrator Certification preferred.
• Experience with Salesforce CRM Analytics.
• Experience supporting sales enablement and quote management solutions.
• Understanding of Salesforce data management, governance, and reporting best practices.
• Knowledge of Agile project methodologies.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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