Sr Sales Coordinator | Sahibabad | Female

Sugam Parivahan; Ghaziabad District; On-site; INR 450,000 - 700,000; Full time

Job summary

Sugam Parivahan is seeking a Sr Sales Coordinator to manage the pre-sales customer journey from initial outreach to order receipt. The role acts as the operational engine of the sales process, coordinating NDAs, RFQs, quotations, and negotiations to drive deals to closure.

Based at AFPL Plant Sahibabad, Uttar Pradesh, the incumbent will collaborate with multiple functional teams and ensure smooth handoffs to the CRM Executive after order receipt. Fluent Hindi-English communication is essential.

Qualifications

• Graduate with 2–3 years of experience in sales coordination or inside sales.
• Bilingual Hindi and English mandatory; Marathi or Gujarati optional but helpful.
• Working knowledge of CRM/ERP systems for lead tracking and quotations.

Responsibilities

• Make initial outreach calls to leads from lead generation.
• Send formal introduction communications to qualified prospects.
• Coordinate NDA execution where required before sharing info.
• Log and route RFQs to relevant stakeholders for feasibility.
• Prepare and share quotations incorporating feasibility and costing input.
• Own follow-up cadence on open quotations until won/lost/closed.
• Lead negotiation on commercial terms with customer and Sales leadership.
• Submit final commercial terms for approval per DOA and finalize with customer.
• Confirm order receipt and hand off to CRM Executive for post-sales execution.
• Maintain real-time status of leads and quotations in CRM/ERP as single source of truth.
• Escalate stalled or at-risk deals to Sales Head with facts.

Skills

Sales coordination

CRM/ERP experience

Bilingual Hindi-English

Excellent communication

Lead follow-up

Education

Graduate

Postgraduate preferred

Tools

CRM/ERP software

Job description

Job Description: Sr Sales Coordinator

Reports To Sales Head

Location AFPL Plant, Sahibabad, Uttar Pradesh

Working Days: 5.5 Days (2nd & 3rd Sat off)

Experience 1-5 years in sales coordination / Customer service with any BPM/BPO or Call Centre.

Education Graduate

Languages Required Bilingual - Hindi & English mandatory,

Role Purpose

The Sales Coordinator owns the pre-sales customer journey from initial outreach through to order receipt. This role is the operational engine of the sales process: making initial contact calls, sending introductions, coordinating NDAs, logging RFQs, preparing and following up on quotations, supporting negotiation, and driving the deal to a confirmed order. Once an order is received, it hands off to the CRM Executive, who owns everything from order acceptance through delivery and payment. Lead generation, customer qualification, technical feasibility, and final commercial approval sit with their respective specialist functions and the Delegation of Authority (DOA) the Sales Coordinator is the connective thread across all of them, keeping every stage moving, informed, and on schedule so the deal never stalls for lack of coordination.

Key Responsibilities

• Make initial outreach calls to leads passed on from lead generation.
• Send formal introduction communication to qualified prospects.
• Coordinate NDA execution where required before technical/commercial information is shared.
• Log and route incoming RFQs to the relevant internal stakeholders for feasibility assessment.
• Prepare and share quotations with customers, incorporating input from feasibility and costing.
• Own the follow-up cadence on every open quotation until it is won, lost, or closed.
• Lead negotiation on commercial terms with the customer, coordinating with Sales leadership as needed.
• Prepare and submit final commercial terms for approval as per the Delegation of Authority, then finalize submission to the customer.
• Confirm order receipt and hand off the order cleanly to the CRM Executive for post-sales execution.
• Maintain accurate, real-time status of every lead and quotation in the CRM/ERP system this is the single source of truth for pipeline visibility.
• Escalate stalled or at-risk deals to the Sales Head promptly, with the facts.

Candidate Requirements

• Graduate — preferably in Sales, Commerce, or Business; Post Graduate preferred.
• 2–3 years of experience in a sales coordination or inside sales role at a large corporate/MNC or a reputed manufacturing company or a reputed call center.
• Bilingual, mandatory: Hindi and English, plus working fluency in either Marathi or Gujarati preferred; strong written English is essential for RFQ and quotation correspondence, including with export customers.
• Comfortable working in a CRM/ERP environment for lead tracking, quotation status, and pipeline reporting.
• Strong follow-up discipline — deals stall when quotations go unchased; this role is judged on nothing falling through the cracks between RFQ and order receipt.
• Confident, professional communication — this person is often the customer's first point of contact with AFPL.