Sales Coordinator

N Human Resources & Management Systems; Raipur; On-site; INR 300,000 - 450,000; Full time

Job summary

N Human Resources & Management Systems in Raipur and Ahmadabad is seeking a Sales Coordinator to support sales operations, manage client communications, coordinate dealers, and maintain accurate records to drive business growth.

You will conduct outbound calls for lead generation, prepare meetings and MOMs, manage CRM updates, and generate MIS reports while traveling as required.

Qualifications

• Bachelor's degree in Business Administration, Commerce, or related field.
• 2–5 years of relevant Sales Coordination experience.

Responsibilities

• Handle client communications and lead generation through outbound calls.
• Coordinate with dealers and internal teams to ensure seamless sales execution.
• Maintain accurate CRM records, schedule meetings, and prepare MOMs.
• Generate periodic MIS and performance reports for management.

Skills

Outbound calls

Client relationships

CRM proficiency

MS Excel

Verbal communication

Education

Bachelor's degree in Business Admin/Commerce

MBA or equivalent (advantage)

Tools

CRM systems

Job description

N Human Resources & Management Systems | Permanent

Department: Sales & Business Development

Reporting To: Director / HR Manager

Job Location: Raipur, Chhattisgarh & Ahmadabad, Gujarat

Job Summary

The Sales Coordinator plays a key role in supporting sales operations by managing client

communication, ensuring seamless coordination, and enabling efficient execution of business

processes. This role requires a proactive and detail-oriented professional who can handle client

interactions, maintain accurate records, and facilitate smooth communication between dealers and

internal teams to support overall business growth.

• Conduct outbound calls to prospective and existing clients for lead generation, follow-ups,
• and relationship development.
• Maintain a high standard of professional communication to build and sustain long-term client
• relationships.
• Effectively present product and service offerings while addressing client queries with clarity
• and confidence.
• Ensure accurate and timely updates of call logs, CRM systems, and follow-up records.
• Schedule meetings, prepare MOMs (Minutes of Meetings), and ensure action items are
• followed.
• Coordinate closely with dealer sales teams to ensure smooth execution of day-to-day sales
• operations.
• Support internal departments by preparing documentation, proposals, quotations, and client
• communications.
• Generate and present periodic MIS and performance reports to management.
• Ensure timely follow-ups on enquiries, order processing, and project execution.
• Handle co-ordination for exhibitions, client visits, and business meetings when required.
• Act as the primary point of contact for the dealer network, ensuring consistent and
• Build and maintain strong dealer relationships while ensuring prompt resolution of queries
• and concerns.
• Monitor order status and facilitate seamless communication between dealers and internal
• teams.
• Provide ongoing support related to product information, pricing, and documentation
• requirements.

Reporting & Documentation

• Prepare and submit regular activity reports and performance updates to the HR Manager
• and Director.
• Maintain accurate and up-to-date records of client interactions, enquiries, and order status.
• Ensure adherence to documentation standards and proper tracking of all sales activities.
• Strong verbal and written communication skills with a professional approach.
• Excellent coordination, follow-up, and stakeholder management abilities.
• Proficiency in MS Office tools (Excel, Word, PowerPoint).
• Familiarity with CRM systems and reporting processes.
• Ability to manage multiple tasks efficiently and meet deadlines.
• Strong organizational and problem-solving skills.

Qualifications

• Bachelor’s degree in Business Administration, Commerce, or a related field.
• MBA or equivalent qualification will be an added advantage.

Experience

• 2–5 years of relevant experience in Sales Coordination, Business Coordination, or similar
• roles.
• Prior experience in manufacturing, lighting, LED, or industrial sectors will be preferred.

Interview Process

The interview assessment shall consist of 3 rounds:

• Round 2: Virtual Interview via Google Meet with Director & Department Head
• Round 3: Final Round – Physical Visit & Walkthrough of Factory Premises

Travel Requirement

Travel is a mandatory part of your role as a Sales Coordinator. You will be required to undertake

travel as per business needs, including client visits and coordination activities. All travel shall be

governed by the Company’s Travel & Reimbursement Policy as per the HR Manual.

• Travel for final round (factory visit) shall be arranged via AC Sleeper Bus or 3-Tier Train.
• App-based local travel (cabs/auto) and bank transfer proof are mandatory for claims.
• All receipts must be submitted within 3 days of travel.
• Any exceptions shall be subject to prior approval from management.

Reimbursement Basis

Reimbursement shall be made based on actual expenses incurred with proper proofs submitted;

however, the payable amount shall be restricted to the lower of the actual amount submitted or the

policy limits specified above.

Why Join us?

• Be part of a growing and innovation-driven organization.
• Gain exposure to cross-functional operations and client engagement.
• Opportunity to build a strong career in sales operations.
• Work in a collaborative and performance-driven environment.