Sales Coordinator

n Human Resources & Management Systems [ nHRMS ]; Ahmedabad District; On-site; INR 279,000 - 390,600; Full time

Benefits offered by this job

Opportunity for career growth

Work in a collaborative environment

Exposure to cross-functional operations

Job summary

A leading human resources management firm is seeking a Sales Coordinator to support sales operations and client communication in a dynamic environment. The ideal candidate will manage client interactions, maintain accurate records, and facilitate smooth communication between dealers and internal teams. Candidates should have a Bachelor's degree, 2-5 years of relevant experience, and strong organizational skills. This role requires a proactive approach and the ability to manage multiple tasks efficiently.

Qualifications

• 2–5 years of experience in Sales Coordination or similar roles.
• Prior experience in manufacturing, lighting, LED, or industrial sectors preferred.

Responsibilities

• Conduct outbound calls for lead generation and relationship development.
• Coordinate closely with sales teams to ensure smooth operations.
• Act as the primary contact for the dealer network.

Skills

Strong communication skills

Excellent coordination and follow-up

Proficiency in MS Office

Familiarity with CRM systems

Organizational skills

Problem-solving skills

Education

Bachelor’s degree in Business Administration or Commerce

MBA or equivalent qualification

Tools

MS Office (Excel, Word, PowerPoint)

CRM systems

Job description

Job Description – Sales Coordinator

Job Title: Sales Coordinator

Department: Sales & Business Development

Reporting To: Director / HR Manager

Job Location: Raipur, Chhattisgarh & Ahmadabad, Gujarat

Job Summary

The Sales Coordinator plays a key role in supporting sales operations by managing client communication, ensuring seamless coordination, and enabling efficient execution of business processes. This role requires a proactive and detail‑oriented professional who can handle client interactions, maintain accurate records, and facilitate smooth communication between dealers and internal teams to support overall business growth.

Roles & Responsibilities

• Client Communication & Lead Management
  • Conduct outbound calls to prospective and existing clients for lead generation, follow‑ups, and relationship development.
  • Maintain a high standard of professional communication to build and sustain long‑term client relationships.
  • Effectively present product and service offerings while addressing client queries with clarity and confidence.
  • Ensure accurate and timely updates of call logs, CRM systems, and follow‑up records.
  • Schedule meetings, prepare MOMs (Minutes of Meetings), and ensure action items are followed.
• Internal Coordination & Sales Enablement
  • Coordinate closely with dealer sales teams to ensure smooth execution of day‑to‑day sales operations.
  • Support internal departments by preparing documentation, proposals, quotations, and client communications.
  • Generate and present periodic MIS and performance reports to management.
  • Ensure timely follow‑ups on enquiries, order processing, and project execution.
  • Handle coordination for exhibitions, client visits, and business meetings when required.
• Dealer Engagement & Relationship Management
  • Act as the primary point of contact for the dealer network, ensuring consistent and professional engagement.
  • Build and maintain strong dealer relationships while ensuring prompt resolution of queries and concerns.
  • Monitor order status and facilitate seamless communication between dealers and internal teams.
  • Provide ongoing support related to product information, pricing, and documentation requirements.

Reporting & Documentation

• Prepare and submit regular activity reports and performance updates to the HR Manager and Director.
• Maintain accurate and up‑to‑date records of client interactions, enquiries, and order status.
• Ensure adherence to documentation standards and proper tracking of all sales activities.

Required Skills & Competencies

• Strong verbal and written communication skills with a professional approach.
• Excellent coordination, follow‑up, and stakeholder management abilities.
• Proficiency in MS Office tools (Excel, Word, PowerPoint).
• Familiarity with CRM systems and reporting processes.
• Ability to manage multiple tasks efficiently and meet deadlines.
• Strong organizational and problem‑solving skills.

Qualifications

• Bachelor’s degree in Business Administration, Commerce, or a related field.
• MBA or equivalent qualification will be an added advantage.

Experience

• 2–5 years of relevant experience in Sales Coordination, Business Coordination, or similar roles.
• Prior experience in manufacturing, lighting, LED, or industrial sectors will be preferred.

Interview Process

The interview assessment shall consist of 3 rounds:

• Round 1: HR Screening Round
• Round 2: Virtual Interview via Google Meet with Director & Department Head
• Round 3: Final Round – Physical Visit & Walkthrough of Factory Premises

Travel Requirement

Travel is a mandatory part of your role as a Sales Coordinator. You will be required to undertake travel as per business needs, including client visits and coordination activities. All travel shall be governed by the Company’s Travel & Reimbursement Policy as per the HR Manual.

Travel & Reimbursement Clause

• Travel for final round (factory visit) shall be arranged via AC Sleeper Bus or 3‑Tier Train.
• Reimbursement eligibility: ₹1,500 for accommodation and ₹500 for food expenses.
• App‑based local travel (cabs/auto) and bank transfer proof are mandatory for claims.
• All receipts must be submitted within 3 days of travel.
• Any exceptions shall be subject to prior approval from management.

Reimbursement Basis

Reimbursement shall be made based on actual expenses incurred with proper proofs submitted; however, the payable amount shall be restricted to the lower of the actual amount submitted or the policy limits specified above.

Why Join us?

• Be part of a growing and innovation‑driven organization.
• Gain exposure to cross‑functional operations and client engagement.
• Opportunity to build a strong career in sales operations.
• Work in a collaborative and performance‑driven environment.