Sr Program Manager

Acenet; New Delhi; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Acenet is seeking a Senior Program Manager to lead complex, cross-functional programs across business and technology. You will align stakeholders, define governance, and drive delivery excellence while managing timelines, budgets, and quality standards.

The role requires 12+ years of experience, strong leadership and communication, and proficiency with Agile, Scrum, Waterfall, or hybrid methods. You will mentor project managers and collaborate with executives and external vendors to achieve

Qualifications

• 12+ years of professional experience with program management and delivery.
• Experience leading multiple projects and cross-functional teams.
• Expertise in program planning, governance, budgeting, and risk.
• Experience with senior stakeholders and executive communications.
• Understanding of Agile, Scrum, Waterfall, or hybrid delivery.

Responsibilities

• Lead end-to-end planning, execution, and delivery of large-scale programs.
• Define objectives, scope, milestones, timelines and success criteria.
• Establish governance frameworks, reporting, and escalation mechanisms.
• Manage budgets, resources, and dependencies across workstreams.
• Coordinate with leadership, tech teams, PMs, and vendors.
• Monitor KPI dashboards and milestone tracking.
• Identify and mitigate risks, issues, and bottlenecks.
• Drive communications across distributed teams.
• Provide regular updates on progress, risks, and financials.
• Mentor project managers and drive continuous improvement.

Skills

Leadership

Communication

Decision making

Agile

Scrum

Hybrid delivery

Tools

Jira

Microsoft Project

Azure DevOps

Job description

Job Summary:

The Senior Program Manager is responsible for leading and managing complex, large-scale programs involving multiple projects, cross-functional teams, and stakeholders. The role focuses on strategic planning, program governance, delivery excellence, risk management, and stakeholder alignment to ensure successful execution of business and technology initiatives. The ideal candidate will have strong leadership, communication, and decision-making skills, with the ability to drive program outcomes within defined timelines, budgets, and quality standards.

Key Responsibilities:

• Lead end-to-end planning, execution, and delivery of large-scale programs involving multiple projects and workstreams.
• Define program objectives, scope, milestones, timelines, deliverables, and success criteria in alignment with business goals.
• Establish and maintain program governance frameworks, reporting structures, steering committee reviews, and escalation mechanisms.
• Manage program budgets, resource allocation, capacity planning, dependencies, and delivery schedules.
• Collaborate with senior leadership, business stakeholders, technology teams, project managers, and external vendors to ensure program alignment.
• Monitor program performance using KPIs, dashboards, status reports, and milestone tracking.
• Identify, assess, and mitigate program risks, issues, dependencies, and potential delivery bottlenecks.
• Drive effective communication and coordination across cross-functional and geographically distributed teams.
• Ensure timely escalation and resolution of critical issues affecting program delivery.
• Manage stakeholder expectations and provide regular updates to senior management on program progress, risks, financials, and business outcomes.
• Drive process improvements, change management initiatives, and delivery optimization across program workstreams.
• Ensure adherence to organizational policies, quality standards, contractual commitments, and applicable governance processes.
• Mentor project managers and delivery teams, promoting accountability, collaboration, and continuous improvement.
• Evaluate program outcomes against defined business objectives and implement corrective actions wherever required.

Role Requirements & Qualification:

• 12+ years of overall professional experience, with significant experience in program management and project delivery.
• Proven experience managing multiple projects, complex programs, and cross-functional teams simultaneously.
• Strong expertise in program planning, governance, budgeting, resource management, risk management, and delivery oversight.
• Experience managing senior stakeholders, executive leadership, and steering committee communications.
• Strong understanding of Agile, Scrum, Waterfall, or hybrid project delivery methodologies.
• Proficiency in program and project management tools such as Jira, Microsoft Project, Azure DevOps, or equivalent.
• Proven ability to manage timelines, dependencies, priorities, and competing business requirements.
• Strong analytical, problem-solving, decision-making, and conflict-resolution skills.
• Excellent communication, presentation, negotiation, and stakeholder management abilities.
• Ability to lead teams, drive accountability, and deliver measurable business outcomes.

Good to Have:

• PMP, PgMP, PRINCE2, or other relevant program/project management certifications.
• Experience in IT services, consulting, digital transformation, or enterprise technology programs.
• Exposure to cloud transformation, data and analytics, enterprise applications, or large-scale technology implementations.
• Experience managing vendor relationships, commercial commitments, and program financials.
• Knowledge of PMO practices, portfolio management, and program-level performance reporting.
• Experience working with global stakeholders and geographically distributed teams.
• Familiarity with risk and compliance frameworks, change management, and continuous improvement practices.

Why Join Us:

• Opportunities to work on transformative business and technology programs with leading global organizations.
• Continuous investment in learning, upskilling, and professional development.
• Collaborative work environment with experienced technology professionals.
• Competitive compensation and comprehensive employee benefits.
• A culture that encourages innovation, ownership, leadership, and career growth.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.