Program Manager

Comviva; Gurugram District; On-site; INR 350,000 - 550,000; Full time

Job summary

Comviva is seeking an experienced Program Manager to lead strategic programs end-to-end in a fast-paced environment. You will coordinate multi-team efforts, align with business goals, and drive governance, risk management, and executive reporting.

The role requires strong stakeholder engagement, excellent communication, and a proven track record across Agile, Scrum, Waterfall, or hybrid delivery. You will partner with business leaders, clients, engineering, product teams, and external partners

Qualifications

• Experience managing large-scale technology programs with multiple workstreams.
• Ability to lead cross-functional teams and deliver initiatives end-to-end.
• Strong stakeholder engagement and executive reporting capabilities.
• Expertise in governance, risk management, dependencies, and budgeting.
• Knowledge of Agile, Scrum, Waterfall, and hybrid delivery models.
• Experience coordinating complex project portfolios and vendor relationships.

Responsibilities

• Lead and drive end-to-end execution of strategic programs aligned to business goals.
• Coordinate multiple interdependent projects across teams and stakeholders.
• Define objectives, scope, priorities, and success metrics with business leaders.
• Develop roadmaps, governance structures, milestones, dependencies, and comms plans.
• Drive cross-functional collaboration to meet program objectives on time.
• Monitor health, track KPIs, and report risks, dependencies, and mitigations.
• Manage budgets, resources, forecasts, and financial tracking.
• Identify and mitigate program-level risks and escalations.
• Facilitate governance reviews, steering committees, and executive reporting.
• Ensure alignment between business goals, customer expectations, and execution teams.
• Drive process improvements in delivery, governance, and stakeholder engagement.
• Manage vendor relationships and external dependencies.
• Create program documentation, status dashboards, and executive presentations.
• Champion accountability and execution excellence across initiatives.

Skills

Large-scale program management

Cross-functional leadership

Stakeholder management

Executive reporting

Governance & risk management

Agile, Scrum, Waterfall, hybrid

Portfolio coordination

Vendor management

Tools

Jira

Microsoft Project (MPP)

Job description

Key Responsibilities

• Lead and drive end-to-end execution of strategic programs, ensuring alignment with organizational goals, timelines, budgets, and expected business outcomes.


• Manage multiple interdependent projects within a program, ensuring seamless coordination across teams and stakeholders.


• Collaborate with business leaders, clients, engineering teams, product teams, and external partners to define program objectives, scope, priorities, and success metrics.


• Develop and maintain comprehensive program roadmaps, governance structures, milestones, dependencies, and communication plans.


• Drive cross-functional collaboration to ensure timely delivery of program objectives while balancing competing priorities.


• Monitor program health, track key performance indicators, and provide proactive visibility into progress, risks, dependencies, and mitigation plans.


• Manage program budgets, resource planning, forecasts, and financial tracking to ensure optimal utilization and execution.


• Identify, assess, and proactively mitigate program-level risks, issues, and escalations.


• Facilitate governance reviews, stakeholder meetings, steering committee discussions, and executive reporting.


• Ensure alignment between business objectives, customer expectations, and execution teams throughout the program lifecycle.


• Drive continuous improvement in delivery processes, program governance, operational efficiency, and stakeholder engagement.


• Manage vendor relationships and external dependencies to support successful program outcomes.


• Create and maintain comprehensive program documentation, status reports, dashboards, and executive-level presentations.


• Champion accountability, transparency, and execution excellence across all program initiatives.

Mandatory Skills

• Strong experience managing large-scale technology programs involving multiple stakeholders, teams, and workstreams.


• Proven ability to lead cross-functional teams and drive successful program execution from initiation to closure.


• Excellent stakeholder management, client engagement, and relationship management skills.


• Strong communication, presentation, negotiation, and executive reporting capabilities.


• Expertise in program planning, governance, risk management, dependency management, and budget oversight.


• Experience managing complex project portfolios and coordinating multiple concurrent initiatives.


• Strong understanding of Agile, Scrum, Waterfall, and hybrid delivery methodologies.


• Experience with Jira, Microsoft Project (MPP), and other program/project management tools.


• Strong analytical, problem-solving, and decision-making skills.


• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook.


• Ability to manage program financials, resource allocation, and delivery metrics.


• Experience preparing leadership dashboards, program reviews, and executive status reports.

Desirable Skills

• PMP, PgMP, PRINCE2, SAFe, Scrum Master, or equivalent program management certification.


• Experience managing enterprise digital transformation, modernization, or technology implementation programs.


• Exposure to software development lifecycle (SDLC), DevOps, cloud technologies, and enterprise platforms.


• Experience working with distributed global teams and managing geographically diverse stakeholders.


• Knowledge of PMO frameworks, portfolio management, capacity planning, and organizational governance.


• Experience in vendor management, contract management, and third-party partnership coordination.


• Familiarity with financial planning, forecasting, and business case development.


• Exposure to fintech, digital payments, consulting, or product engineering organizations would be an added advantage