Sr. Operational Executive

Creatofox Communication Pvt. Ltd; Rajkot; On-site; INR 300,000 - 500,000; Full time

Job summary

A dynamic communication firm is seeking a Senior Operations Executive to manage client communications, coordinate projects, and oversee vendor management. The ideal candidate will have 1–3 years of relevant experience and strong skills in client handling, advanced MS Excel, and problem-solving. This role requires effective multitasking and attention to detail to ensure smooth operational execution and high client satisfaction.

Qualifications

• 1–3 years of experience in Operations / Client Servicing / Coordination roles.
• Problem-solving mindset with attention to detail.
• Ability to multitask and manage deadlines effectively.

Responsibilities

• Manage end-to-end client communication ensuring timely updates.
• Handle client coordination for ongoing and upcoming projects.
• Prepare reports, MIS, and data analysis using Advanced MS Excel.

Skills

Client handling

Vendor management

Communication skills

Analytical skills

Advanced MS Excel

Job description

We are looking for a dynamic and detail-oriented Senior Operations Executive who can efficiently manage client communication, coordinate with internal and external stakeholders, and handle vendor management with a high level of professionalism. The ideal candidate should have strong analytical skills and hands-on experience with Advanced MS Excel.

Key Responsibilities

• Manage end-to-end client communication ensuring timely updates and high client satisfaction
• Handle client coordination for ongoing and upcoming projects
• Maintain strong relationships with clients and act as a point of contact
• Oversee vendor management, including sourcing, negotiation, and coordination
• Ensure smooth execution of operational activities and project timelines
• Prepare reports, MIS, and data analysis using Advanced MS Excel
• Track project performance and identify areas for process improvement
• Coordinate with internal teams to ensure seamless workflow

Required Skills

• 1–3 years of experience in Operations / Client Servicing / Coordination roles
• Strong communication and interpersonal skills
• Proven experience in client handling and vendor management
• Advanced knowledge of MS Excel (VLOOKUP, Pivot Tables, Data Analysis, etc.)
• Ability to multitask and manage deadlines effectively
• Problem-solving mindset with attention to detail