Sr. Executive - Soft Services

Jones Lang LaSalle Incorporated; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellness programs

Job summary

Jones Lang LaSalle Incorporated in Bengaluru is seeking a Senior Executive for Events & Soft Services to plan and execute corporate events and manage cafeteria operations, vendor contracts, and office services across a large portfolio.

The role requires coordinating with stakeholders, ensuring food safety and quality, budgeting, and leading a sizable facilities team to deliver exceptional workplace experiences.

Qualifications

• Bachelor's degree in Facilities Management, Business Administration, or related field.
• 4+ years of experience in facilities management (soft services and events focus).
• Experience with facilities management software and technologies.
• Strong communication and interpersonal abilities.

Responsibilities

• Soft Services Management & F&B Management: oversee cleaning, security, reception, and mailroom operations; manage cafeteria operations and vendor contracts.
• Events Management: plan and execute corporate events, conferences, and meetings; coordinate with stakeholders and manage budgets.
• Strategic Planning: develop strategies for efficient services and events; identify cost savings and improvements.
• Team Leadership: manage facilities and events professionals; set goals and conduct evaluations.
• Budget Management: prepare and oversee budgets; analyze expenditures and provide financial reports.
• Quality Assurance: establish high standards and conduct audits; implement quality controls.
• Innovation and Technology: stay updated on trends and drive digital transformation in operations.
• Stakeholder Management: liaise with internal clients and leadership; handle escalations.
• Risk Management: identify risks and ensure business continuity plans.

Skills

Soft Services

F&B Management

Event Planning

Vendor Management

Budget Management

Team Leadership

Quality Assurance

Risk Management

Facilities Management Software

Education

Bachelor's degree in Facilities Management or related field

Tools

Facilities management software

Job description

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Job Title: Senior Executive - Events & Soft ServicesLocation: Yelahanka, BangaloreLooking for a Senior Executive for Events to plan and execute corporate events and employee engagement activities, oversee end-to-end cafeteria and pantry operations with vendor management, maintain food safety compliance and health inspections, manage stationery procurement and office inventory, conduct asset audits, process vendor invoices, and maintain SOPs to ensure exceptional workplace experience and service quality.Key Responsibilities:• Soft Services Management & F&B ManagementOversee cleaning, security, reception, and mailroom operationsManage vendor relationships and contractsEnsure compliance with regulationsManage cafeteria operations• Events ManagementPlan and execute corporate events, conferences, and meetingsCoordinate with stakeholders for event requirementsManage event budgets and resources• Strategic PlanningDevelop strategies for efficient soft services managementCreate long-term plans for events managementIdentify service improvements and cost efficiencies• Team LeadershipManage and develop facilities and events professionalsSet performance goals and conduct evaluationsFoster a culture of excellence• Budget ManagementPrepare and oversee budgetsAnalyze expenditures and implement cost-saving measuresProvide financial reports and forecasts• Quality AssuranceEstablish high standards for services and eventsImplement quality control measures and conduct auditsResolve service-related issues promptly• Innovation and TechnologyStay updated on industry trends and best practicesImplement new technologies to improve efficiencyDrive digital transformation initiatives• Stakeholder ManagementBuild relationships with internal clients and external partnersCommunicate with senior leadership on performanceHandle high-level client requests and escalations• Risk ManagementIdentify and mitigate operational risksEnsure business continuity plans are in placeMandatory Requirements:• Strong background in Soft Services, including Cafeteria operations management• Experience in handling Office Events requests and execution• Ability to manage a 6.5L sq ft portfolio with potential for growth• Dynamic profile capable of handling larger portfolios• Confidence to lead and manage a large team size• Expertise in F&B management, particularly in corporate settingsQualifications:• Bachelor's degree in Facilities Management, Business Administration, or related field• 4+ years of experience in facilities management (soft services and events focus)• Excellent communication and interpersonal abilities• Proven track record in strategic planning and budget management• Experience with facilities management software and technologiesThis role seeks a versatile professional to manage soft services and events, with emphasis on cafeteria operations and large-scale portfolio management. The ideal candidate will be a dynamic leader capable managing a large team and delivering exceptional service across all facilities management aspects.If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.