Sr. Executive - HR

Jaguar Security Services; Bengaluru; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Jaguar Security Services is seeking a Sr. Executive HR with 5+ years of experience to manage HR operations, employee documentation, grievance handling, compliance, client coordination, and employee relations across sites and office locations.

The role covers BGV coordination, police and medical certificates, POSH compliance, and liaison with Payroll and Invoicing teams, ensuring timely processes and strong stakeholder communication.

Qualifications

• Graduate in any discipline; HR/Personnel qualification preferred.
• 5+ years of relevant experience.
• Candidates with experience in Law Enforcement, Security Services, or Facility Management preferred.
• Experience in handling site-based employees/workforce advantageous.

Responsibilities

• Initiate and coordinate Background Verification (BGV) process and ensure timely closure of cases.
• Coordinate submission of Police Verification Certificates and Medical Fitness Certificates, maintaining trackers.
• Address grievance redressal sessions for female employees and explain policies and benefits.
• Follow up with clients on outstanding payments and coordinate with teams to close receivables.
• Receive and validate Monthly Deployment Reports (MDRs) and share with Payroll/Invoicing teams.
• Address POSH concerns and escalate as per policies and statutory requirements.
• Prepare and issue warning letters for misconduct or policy violations in coordination with operations.
• Maintain HR records, trackers, and reports with timely follow-ups with employees and stakeholders.

Skills

HR Operations

Employee Relations

Grievance Handling

POSH Compliance

Documentation

Client Coordination

Communication Skills

MS Office

Confidentiality

Education

Graduate

HR Qualification Preferred

Tools

HRMS

Job description

We are looking for a Sr. Executive HR with 5+ years of relevant experience to manage HR operations, employee documentation, grievance handling, compliance, client coordination, and employee relations activities across sites and office locations.

Key Responsibilities

• Initiating and coordinating the Background Verification (BGV) process and ensuring timely follow-up and closure of all verification cases.
• Coordinating with employees for the submission of Police Verification Certificates and Medical Fitness Certificates, ensuring timely completion, and maintaining an updated tracker for monitoring and compliance.
• Addressing and conducting grievance redressal sessions for female employees at both site and office levels. Creating awareness and explaining company policies, procedures, employee benefits, and available workplace facilities
• Following up with clients regarding outstanding payments and coordinating with the concerned teams to ensure timely collection and closure of pending receivables.
• Receive and validate Monthly Deployment Reports (MDRs) from clients and share verified reports with Payroll and Invoicing teams.
• Addressing and coordinating POSH (Prevention of Sexual Harassment) related concerns and grievances, ensuring appropriate escalation and follow-up in accordance with company policies and applicable statutory requirements.
• Preparing and issuing warning letters to employees for instances of misconduct, performance-related concerns, policy violations, or other disciplinary matters, in coordination with the concerned operations team.
• Maintain accurate HR records, trackers, and reports and ensure timely follow-up with employees, clients, and internal stakeholders.

Qualification & Experience

• Graduate in any discipline; HR/Personnel qualification preferred.
• 5+ years of relevant experience
• Candidates with relevant experience in the Law Enforcement, Security Services, or Facility Management industry will be preferred.
• Experience in handling site-based employees/workforce will be an added advantage.

Key Skills

• HR Operations & Employee Relations
• Grievance Handling & POSH
• Employee Documentation & Compliance
• Client & Stakeholder Coordination
• Strong communication and follow-up skills
• MS Office/Excel and HRMS knowledge
• Ability to handle confidential and sensitive matters professionally