Sr Engineer - IT Operations & Infrastructure

Tata Communications; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Tata Communications in Pune, India invites a Server Engineer IT Operations Infrastructure to support daily operations of server, virtualization (VMware/KVM), and storage (HPE SAN) ensuring high availability and security.

You will provision VMs, perform health checks, monitor backups, and maintain runbooks while collaborating with Level 2/3 support to resolve incidents and ensure SLA compliance. The ideal candidate has strong Linux/Windows admin skills and networking fundamentals.

Qualifications

• 35 years in server infrastructure support
• VMware virtualization and HPE SAN/storage
• Windows and Linux administration

Responsibilities

• Provision VMs (VMware ESXi/vSphere) and deploy new physical and virtual servers (Windows Server and Linux).
• Perform daily server health checks, patching, preventive maintenance, and storage allocation (HPE SAN, MSA).
• Monitor backup jobs and validate recovery actions as necessary.
• Maintain system documentation, update runbooks, and configuration records in ITSM tools.
• Support monitoring platforms like Zabbix; escalate and collaborate with Level 2/3 support as needed.
• Handle Tier 1/2 incidents, troubleshoot hardware/software faults, maintain SLA compliance.
• Coordinate with OEM (HPE) for hardware support and VMware licensing/upgrades.
• Support implementation of changes and OS virtualization upgrades.

Skills

VMware

Windows admin

Linux admin

HPE SAN

Networking basics

Backup tools

Zabbix/Nagios

Tools

Zabbix

Nagios

Veeam

Commvault

Job description

Server Engineer IT Operations Infrastructure

Purpose of Role:

Support daily operations of server, virtualization (VMware/KVM), storage (HPE SAN),backupand monitoring platforms to ensureoptimumavailability,performanceand security.

Key Responsibilities:

• Provision VMs (VMwareESXi/vSphere) and deploy new physical and virtual servers (Windows Server and Linux).
• Perform daily server health checks, patch implementation, preventive maintenance, and storage allocation (HPE SAN, MSA).
• Monitor backup jobs andvalidaterecoveryactionsas necessary.
• Maintain system documentation, update runbooks, and configuration records in ITSM tools.
• Support monitoring platforms likeZabbix;escalate and collaborate with Level 2/3 support as needed.
• Handle Tier 1/2 incidents, troubleshoot hardware/software faults, maintainSLA compliance.
• Coordinate with OEM (HPE) for hardware support and VMware for licensing/upgrades.
• Support implementation of changes and OS virtualization upgrades.

Required Experience Skills:

• 35 years in server infrastructure support, virtualization (VMware), HPE blade/SAN/storage systems; Windows Linux administration.
• Strong understanding of TCP/IP networking fundamentals, storage concepts (SAN/LUN).
• Experience with monitoring tools (Zabbix, Nagios) and backup solutions (Veeam,Commvaultor similar).
• Familiarity with patch management, serverhardeningand vulnerability remediation.

Preferred Certifications Qualifications:

• VMware VCP
• HPE DCAE or Infrastructure Certs
• Microsoft Certified: Windows Server
• Red Hat Certified Engineer/Administrator
• ITIL Foundation

Competencies:

• Excellent verbal written communication
• Ability to work in 24x7 shift model
• Strong problem-solving and analytical skills
• Teamwork cross-functional collaboration

Reporting Relationships:

Reports to IT Operations Manager; works with Network Engineers and Senior Engineers.